The Care Center Inc
3400 Anderson Road, Greenville, South Carolina, United States
About the The Care Center Inc
The Care Center Inc, located at 3400 Anderson Road in Greenville, South Carolina, is a leading health institution specializing in physiotherapy services. Our dedicated team of professionals is committed to improving the lives of children through personalized care and innovative treatments. At The Care Center, we believe in making a difference in the lives of our patients and are always looking for passionate individuals to join our team. Explore current career opportunities and start making a positive impact today.
Photos of The Care Center Inc
3400 Anderson Rd c, Greenville, SC 29611, United States
Reviews of The Care Center Inc
"Read this: Utterly irresponsible and unethical staff in the treatment of service and the proper response owed to me as a mother who is taking time to find the right program to encourage my son's speech level. Allison completed my son's evaluation on Nov. 17, 2022-no response by phone or mail as to when my child would begin services after being told he qualifies. I finally contacted TCC on Dec. 27 to ask for a follow-up; Kelsey responded in an apology & stated that my son should have been on the roster to begin services and they made a mistake. We set a date for Jan. 9, 2023 because of facility closure on the holiday. Today is Jan. 9-my complaints: A note to Aspen: Take the time to get to know your students(or find your own term of affection)-they are not PATIENTS-do not call them that; these are our children! You did not take the time to get to know my son, you rushed him into your 30min time slot & forced him to follow your routine. You should have taken the time to talk with him, be inviting, get to know what he knows, see what makes him smile and then introduce him to your education & choice of play for today. He was trying to escape the room because it was uncomfortable to him. A note to Allison: You should have been more responsible in returning an update with professionalism & care to ensure my son began at appropriate date. You wasted my time in almost 2mths later of no services. I thought about expecting a phone call every day as I am enthusiastic about my son starting the program & learning to have more confidence in his voice-You failed me. I am highly disappointed in you. To the Manager: You will not treat my son as a patient as you referred to him. You will not be allowed to show me what the TCC can offer because I decline your services. As I spoke to you regarding the circumstances I've endured awaiting for your program's response and the need for a serious plan to provide what is best for my son, you had no regard. Shame on you and your staff for sticking to what is best for your personal facility routines/schedule and instead of what is best for these children. I am excited what God has in store for me and my son moving ahead. I am in search of a program that glows, that helps children reach for the stars, staff that is not mechanic but who takes the time to get to know each child that walks through that door, & respond with hope when ever a parent shows concern of services- I did not find that in your company."
"If you choose to receive services here, ask questions and be aware of what's going on. They expect you to just drop your child off and trust them to do whatever they want. This therapy center doesn't care about children's emotional well-being or believe in gentle guidance. They care more about results. They were only willing to use behavior-modification, invasive techniques, and even restraint on my son. They pushed him into meltdowns nearly every visit. I set boundaries due to them causing regression with my son. This resulted in push-back and they dropped us. A parent's concerns should always be respected and acknowledged and they made me feel like they could care less about how my son or I feel. On one occasion, one of the therapists who I won't name ignored me saying no and to stop on multiple occasions and I had to physically remove my son from the premises to protect him. Therapy should be therapeutic and not result in a traumatic experience for a child. If I could give 0 stars I would."
"The Care Center provides Physical, Occupational and speech therapy to my three surviving quadruplets. They are AHMAZING at their job! It really feels more like a family atmosphere than a therapy center. You can see and feel the love and passion the employees have for their job and for the kids they serve. We had several people recommend them and it’s seriously the best choice we could have made! My special needs son is doing things nobody thought he would and our Care center team has helped him achieve his goals! I will forever be grateful to them!"
"UPDATE: Today, i received a phone call from The Care center apologizing for the behavior of the employee in question. And they have talked with her to ensure it does not happen again. They saw my review and addressed my concern. I want to say that this is amazing of them!! This phone call bumps my review from 3 stars to 5. Fantastic place aside from the woman up front. She was very rude and argumentative regarding what my Insurance would cover. (It’s MY insurance, I know what they cover) and after read the other reviews about her, I see I’m not the only one. I don’t really care for the Christian aspect (I’m pagan) but they don’t shove it down your throat, which I appreciate. But I digress. Great place. Great staff."
"My family has had a 15+ year relationship with TCC and we wouldn't have our son anywhere else. My brother in law was a patient there until he passed away and when we found out that our son needed OT and ST there was NO QUESTION where we would take him. The staff is wonderful, always helpful and have always been courteous and respectful. We love the therapists and have actually developed lifelong friendships with some of them. They support and encourage my son. I truly believe if it wasn't for the therapists at TCC he wouldn't have made as much progress as he has made. I can't say enough good things about The Care Center. A faith based company that loves and cares about children and their families. They treat their patients as their kids and not as patients because they love each and every one."
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