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Southern Seasons Heating & Air Conditioning
1514 North Highway 17, Mount Pleasant, South Carolina, United States
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About the Southern Seasons Heating & Air Conditioning
Southern Seasons Heating & Air Conditioning is a trusted general contractor located in Mount Pleasant, South Carolina. With a convenient address at 1514 North Highway 17, this institution specializes in providing top-notch heating and air conditioning services to residential and commercial clients in the area. Their team of skilled professionals is dedicated to delivering high-quality HVAC solutions to ensure optimal comfort and efficiency. Whether you need installation, repair, or maintenance services, Southern Seasons Heating & Air Conditioning is committed to exceeding your expectations and keeping your indoor environment at the perfect temperature all year round.
Reviews of Southern Seasons Heating & Air Conditioning
"Great costumer service! Claude and his son Cruze did a great job at explaining the problems we were having and helped get it resolved quickly while saving us time and money. Turns out the bigger (private equity owned) companies were trying to scam us into subscription revenue and charge us for work we did not need. Claude should be running the HVAC market in Charleston."
"We rarely post reviews - this technician was exceptional . Claude showed up on time , completed the maintenance checks thoroughly and explained everything clearly and was professional and a pleasure."
"Claude came to our house on a Saturday to try to fix our air conditioner, which we very much appreciated. He added 9 pounds of Freon to a unit that holds 6.4 pounds and charged us over $1000. I understand that the tubing requires some Freon as well, but as we found out 3 days later (using a different company)that the reason our A/C still wasn’t working is that it was overcharged. The pressure was much higher than it should have been and the unit repeatedly shut off for this reason, and may have been further damaged. My husband tried to get in touch with Claude on Sunday but never heard back. Claude later said that he was ill, so that is understandable. However, when we told him that the unit was overcharged and another company had to come out and remove some of the Freon, he said he would refund us, but he hasn’t, yet, and it has been 3 days. I have made a payment request for $250 on Venmo to cover the cost of the other company coming out to fix our A/C. Claude never went into our crawlspace. If he had, he would have seen that our the condensate pump was sitting in water and not working properly because our dehumidifier was leaking into our crawlspace. My husband, fortunately, did go into the crawlspace after Claude left and had replace the pump and clean out the tubing. Claude also recommended a Nest thermostat to replace our malfunctioning thermostat. We later found out that this is not recommended for our variable speed Bryant unit. We still aren’t really sure what the original problem was. Claude said that the cap for the Freon was off, but the other A/C company said this would not cause the Freon to leak. We know that the condensate pump was not working and our thermostat was not working, and possibly that our unit was low on Freon. But, what I do know is that our unit was overcharged with Freon and possibly damaged because of this, we were overcharged for Freon, and we should receive a refund for at least $250 if not more."
"AC went out on Friday afternoon, technician arrived Saturday morning. He was the bearer of bad news. We had some major issues on our 13 year old system. He provided us with several options. We choose to get a new system. The next morning Wes was here to load test and design new system, after giving us several choices, we took a day to think about it and then picked the option best for us. Wednesday morning Eddie, Cruze and Claude showed up at the promised time to start the job. All were very professional, explained everything that was going on as they went. They basically replaced our whole system. They had everything they need on hand."
"Best Service you’ll get! My HVAC drain was clogged, called, they came out immediately. They sniffed out the problem in seconds, resolved it, and said it was too easy of a fix to charge. It’s a family run business I can’t recommend enough. If you’re looking for honest and timely, look no further."
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