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Antonio's Jewelry Repair, LLC
5827 Dorchester Road, North Charleston, South Carolina, United States
About the Antonio's Jewelry Repair, LLC
Antonio's Jewelry Repair, LLC is a trusted jewelry store located at 5827 Dorchester Road in North Charleston, South Carolina. Specializing in high-quality jewelry repair services, Antonio's is committed to providing exceptional craftsmanship and personalized care to each customer. Whether you need a ring resized, a necklace repaired, or a watch battery replaced, our experienced team is here to assist you. Visit us today to experience the finest in jewelry repair services and find the perfect piece to add to your collection.
Photos of Antonio's Jewelry Repair, LLC
5827 Dorchester Rd, North Charleston, SC 29418, United States
Opening hours of Antonio's Jewelry Repair, LLC
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
Day off
Sunday:
Day off
Reviews of Antonio's Jewelry Repair, LLC
"Took my wedding set to be fixed and cleaned, they did an amazing job, reasonable price and time frame."
"They did an excellent Job repairing my wife's engagement ring. Fast, Friendly, Quality Work! Thank you"
"Just had my gold chain repaired after my parrot broke it. The jeweler fixed it while I waited. Very friendly and knowledgeable staff. Reasonably priced. The jeweler also reinforced the weak spot on my chain to prevent future breakage. Highly recommended! Thank you! -Jon"
"I RARELY ever leave unsolicited feedback but this was such a disappointing experience that I felt others should be ware. I had a loose stone because two of the pins were catching and had pulled back allowing the stone to now have movement. They indicated they would have to remake two prongs. The cost was double what I've paid elsewhere for the same work, but decided that since I was away from home needed to get it done. I've never experienced pre-paying for jewelry repair and never will again. They do not "warranty" their work and if you're not satisfied you have little recourse. Basically after having my ring handed back to me I inspected it and found that both pins were raised off the stone such that my fingernail fit under it. This was the issue in the first place that caused the pins to catch and ultimately bend and loosen the ring. Upon much back and forth (with some interpretation needed) he ground it down, but that ultimately did not fix the issue and only flattened and widened the pins on the top causing a bit of an unsightly mash of metal, including another pin that was not a problem to begin with. When he indicated that there were no warrantees for repairs I replied that the ring wasn't repaired as it would only continue to catch and eventually break a pin. He tried to "explain" that more metal on the pins was good for strength, but this was not my issue - the ring will catch (and immediately did upon getting it home and having it slide along some fabric - instant catch). When I explained that the pins need to rest on the stone with no gap or upturn to ensure it doesn't catch he finally "offered" to keep the ring to "try" to fix it and to come back in 5 days. I wasn't comfortable with that and continued dialogue. Finally again, he ground it down some more and what you see is what I went home with. Sorely disappointed. Waste of my money and my time. Very unprofessional. I gave 2 stars only because he "attempted" to correct his failed repair. I have been to two other jewelry repair places in the past and have had far better interactions, far better service, and far better repairs, and much better rates. In the pictures, the first is a before of the face of the ring with the arrows pointing to the two pins needing repair. The second is "after" the "repair" and the mashed metal of all 3 pins. The third is after the "repair" and with a super close up you can actually see that the pins are gapped and turned up. One is a pin they "repaired" and the other is the one pin that didn't need any work. Sadly the ring came back in much worse shape than when I left it there. The only positive thing I can say is that the stone isn't wiggling right now."
"Excellent customer service and quick ring sizing in 2 hours! It looks beautiful! I am going to bring all of my jewelry repairs to them from now on."
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