Everready Garage 1620 Rogers Street, Savannah, GA 31415

"This is the same as Crystal wrecker and tow. Car got towed on Friday at 4 while my wife was at work. Called the place that was listed as 24 hour at 7 to get car they were already closed. We were told to make an appointment for Saturday. I called around 9pm to set an appointment for Saturday. Was told to call back at 8 am. I called back at 8 in the morning they said they would give me a call when someone was there no appointment nothing. I called back 2 hours later to see if maybe they forgot about us. I was told we will call you when we call you. At this point I am concerned at how mad they are getting for someone who was willing to pay asking about an appointment time. I let them know we had other things to do today and asked for a definite time to get the car. I was hung up on. After calling back multiple times and only getting a full voicemail I was worried maybe they were up to something nefarious, so I called the non emergency police number asking what to do because I never had a car towed before. They said if it is a 24 hour tow yard then there should be someone there to take my money and offered that I call them back if I get there and nothing happens. I showed up to the tow yard at about 12 yesterday (12/15/2023) there was a tow truck there but the office was locked. After not getting the office I call the non emergency number back to see what I should do. They say go up to the tow truck. I go to the tow truck to ask if I can get the car who then lectures me about being nicer to him which I ignored. He stated he couldn’t check me out so I walked away and finished my conversation with the non emergency dispatcher. I walked back to the tow truck as I finished and asked when I could expect someone to let me get the car. He ignored the question and asked me who I was talking to. I answered and let him know it was the police. After saying he would wait for the police to come and tell me how stupid I am he closed the door to his tow truck. Then I decide to leave since he denied his keys would let me get the car and refused to tell me when someone would be there. I call back to see if they could tell me when I can pick up the car and the dispatcher on the phone proceeds to call me all kinds of names including “prick, stupid, retarded” then he confirms on the phone that he was able to get the car. So I guess he thinks his job is lecturing people and withholding their property. They mentioned there would be someone at 12:00 on Sunday (12/17/2023) and confirmed this with both me and my wife. We get there early because of other reviews that we have seen about 11:30am. A tow truck drives off as soon as we get there. I wait 30 minutes try to call them again get sent to full vm 5 times. Call from a different number finally get ahold of them. They say it will be 15 minutes before someone gets there. I wait another 30 minutes before a tow truck driver shows up who is able to send me a link to pay ( more than what is on the sign as maximum amount where the car was picked up) and open the gate. So the car was held for an additional day because the tow truck driver decided I wasn’t good enough to have my car. Now because of the amount of time dealing with this in freezing rain both me and my wife is sick. We have lost wages because we couldn’t risk going to work because there is no idea how the office hours work. And we really need 2 people to pick the car up. Oh by the way there is a truck parked in a tow away zone at the place seems like the lecturer of a tow truck driver missed that sign."

"Everything went fast and easy. I will call him everyime."