Allens Appliance Repair
3090 Reynolds Road, Blackville, South Carolina, United States
About the Allens Appliance Repair
Allens Appliance Repair is a trusted and reliable institution located at 3090 Reynolds Road in Blackville, South Carolina. With years of experience in the industry, our team of skilled technicians is dedicated to providing top-notch appliance repair services for all makes and models. From refrigerators and dishwashers to washers and dryers, we have the expertise to get your appliances up and running smoothly again. Customer satisfaction is our top priority, and we strive to deliver prompt and efficient service at competitive prices. Trust Allens Appliance Repair to handle all of your appliance repair needs with professionalism and expertise.
3090 Reynolds Rd, Blackville, SC 29817, United States
Opening hours of Allens Appliance Repair
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Allens Appliance Repair
"Like all of the previous reviews here our story is identical. Used our home warranty company to have our refrigerator repaired. Technician came out, collected our deposit and ordered parts. It has been a month without communication, company closed the claim with our warranty company. We had the claim reopened and reported this business. Technician scheduled appointment for October 3rd and never came out. Neither technician or owner will answer the phone and voicemail boxes are full. Please do not waste your time with this company. Unethical and unprofessional services were never completed and appears they never intended to do so"
"I had an appointment yesterday. No one ever showed up or called. Wasted a whole day waiting. I called several times and no one answered. I left several voicemails. Don’t waste your time with this company or Lowes"
"I have been calling for two weeks trying to get a part under Lowe’s protection plan. Very nice and helpful in the beginning but would never call back or answer the phone. Email received from Assurant protection plan they have closed out the claim since invoice received and work complete. They have never been to my house not one time. Fraudulent company. If they would like to prove me incorrect I have invoice and call log!"
"If I could’ve given zero stars to warn people, I would have given zero. After they didn’t show up for their scheduled appointment, I called them to reschedule. After they didn’t show up for their second scheduled appointment, I left multiple voicemails that were never returned trying to either reschedule or ask them if I needed to go with another company. Not only did they not communicate that they weren’t coming to either of our appointments, but they didn’t even bother to return my calls. Don’t waste your time."
"The warranty company Lowe's uses sent Allens. Showed up to investigate and was told that a part was needed and it had to be ordered. I called two days later and was told that according to UPS tracking, the part was out for delivery. We made an appointment for Wednesday afternoon. No show. No call. No one returned calls, texts or an email. Things happen and all of us run late and forget things. HOWEVER, when I am told that I am in Wednesday's folder and no one shows up or calls or has the common courtesy and decency to return calls, texts and email, that tells me that they do not care about their reputation or the time of others. Someone finally showed up on Friday; two days late. I looked at Allens' Google reviews and see that this is how they do business. I told Lowe's that I am giving it some of the blame since they sent Allens to us and they must have heard from other than me about how Allens does things. Lowe's was also told that my future appliance purchased will not be from Lowe's, and in the event "I have no choice" and have to buy from Lowe's, I will not buy an extended warranty. Absolutely terrible way to run a business. PS: how long does it take to call or text or email and say, "I'm sorry, but we're running late (or behind)..."?"
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