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Assurance Appliance Repair, LLC
221 Pisgah Court, Lexington, South Carolina, United States
About the Assurance Appliance Repair, LLC
Assurance Appliance Repair, LLC is a trusted and reliable appliance repair service located at 221 Pisgah Court in Lexington, South Carolina. With years of experience in the industry, our team of skilled technicians is dedicated to providing top-quality repairs for all types of appliances. Whether it's a malfunctioning refrigerator, washer, dryer, or oven, we have the expertise to get your appliances up and running smoothly again. Customer satisfaction is our top priority, and we strive to offer prompt and efficient service at competitive prices. Choose Assurance Appliance Repair, LLC for all your appliance repair needs in Lexington and the surrounding areas.
Photos of Assurance Appliance Repair, LLC
221 Pisgah Ct, Lexington, SC 29072, United States
Opening hours of Assurance Appliance Repair, LLC
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Assurance Appliance Repair, LLC
"Third time we’ve used this company for an appliance repair. A different appliance each time. No issues whatsoever. From the owner to the ladies in the office who take the calls and the actual repair itself we can’t find one thing to complain about."
"So disappointed with this company, waited for over 3 month sand never follow up what should been done, rip-off my money to come out and said there were no longer the part after 3 month. This is my first time writing for the bad review. I just don’t want others to get ripped off like I did. They don’t care about your hard earn money. Pls don’t use this company . They don’t care about you and they have very bad customer service. I will give this company 0 star and I will go for reputable company even I have to spend more. What a waste time and money!!!so so disappointed!!"
"We have our appliance warranty with Dominion Energy. Assurance Appliance fulfilled a work order on the broiler element of our oven. They were thorough, courteous, and punctual. Our initial meeting was with Julian and Austin. Austin completed the final repair after parts were ordered and received. Communication was exceptional from the office to Austin. Highly recommend."
"Originally contacted this company because of family recommendation. On original contact, representative said that owner was the only person who could draft a quote and would call back the next day. When I had not heard from anyone halfway through the next day, I called back. There was apparently no record of my previous call. Explained that the gasket was ripped on the washer. Finally got a call back with a quote and asked if I wanted them to order the part. I said I wanted the machine fixed. Informed that it would probably take a week to get the part. Called back periodically during the week to check to see if the part had come in. Every time I was asked repeatedly what my name, telephone number and property address as if there was no record of the repair request. The part finally arrived after more than a week and then it took another week to schedule their one and only technician to come out to repair the washer. The repair was performed and paid for, but less than two weeks later (today) the washer is broken again, but worse. The ring that secures the gasket has broken and the gasket is ripped again. Called company to report this and the first availability is a week away. Asked for a refund and was told that would have to come from the owner. Said the owner needed to call me immediately and was told it didn't work that way. Finally spoke with owner (sole technician) who said he didn't do anything wrong and his only availability was when ever the office said he was available. Said he is the only technician because "everyone wants to sit at home on their butts and collect unemployment." Also said the only emergency is a refrigerator. Apparently this company doesn't stand by their repairs and when they break refuse to come out unless it meets their timeline. No one should have to wait two weeks for a repair only to have the same issue but worse less than two weeks later and be told you have to wait another week just for him to look at it."
"We use the appliance warranty service Home Serve through Dominion Energy to cover our appliances (that is a great, affordable service, by the way). About a year ago they sent us Julian from Assurance to fix our Maytag washer. He found it was nothing more than a clogged filter (but you have to take the front of the machine off to get to it). We encountered the same issue this time and Home Serve sent out a different company who was slow in responding and had a different diagnosis, even though the symptoms were the same and he didn’t even check the filter. They wanted to order a pump (more money for them from the warranty company). After a week’s delay and no response, we called Home Serve and asked for another company. To our delight, Assurance was still on their list. Again, we were blessed with a visit from Julian who agreed it was probably a clogged filter. Sure enough, two of our COVID masks had gotten into the system and clogged the filter (from now on, we are putting them in a garment bag before washing). A relatively simple fix for them and our washer was as good as new. Great service, knowledgeable, listens to the customer, honest, reliable and friendly. You won’t go wrong with Assurance Appliance Repair."
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