PacSun

"Oder somewhere else. You can’t speak to anyone, chatting online is completely useless and no one answers the phone or returns messages. Stay away from this company!!!"

"My encounters at the store in the North Charleston mall have been very unpleasant. Please review your hiring policies because we encounter unprofessional behaviors from the staff on a consistent basis. People I know will be warned not to shop at this particular location."

"Completely unprofessional. Representative was on his phone the entire time. He was the only worker and I was the only customer in the store. Once I mentioned I had a return he was less than pleased to assist me. He mentioned several times I needed to get something else in the store, after I repeatedly said I re-ordered the item and just needed to make a return. He then pretended to key in my order number and said oh yeah you can't return this. My item was eligible for returns because I had checked prior to coming in. He continued laughing on his phone as if he knew what he was saying was a lie. He still refused to assist. I had to make my return via mail and get charged the return shipping all because he wasn't interested in doing his job. If you force them to be too worried about numbers, you will lose customers all together."

"I was torn on how many stars because I really liked the store, but the staff gave me issues. My husband bought 2 shirts from there that were buy one get one free. So they were $9/each... he decided he wanted a different one that fell within the same deal. When I took the other one back they gave me $9 back, (Which is correct) but when I went to pay for the other one (in the same visit) they charged me full price because I only bought one. Even after explaining that they had the original receipt and could see he bought another one and that we were just switching out one, she still insisted that it would be full price. So we had to take both shirts back then repurchase them to get my money back. (Which was almost a $20 difference). This could've been avoided if the sales girl knew what she was doing..."

"I am in the store right now. I been here for 30 minutes. There are several employees sitting on their phones and talking. I had to find the bar to get my own shirts down. Now mind you, i did this for about 10 minutes. Not one person offered to help. We waited in line for a fitting room, with an associate less than 5 feet from us, and never once asked if we needed a fitting room. For the price of their cheap clothes, they could at least be helpful. I am walking next door to Express where they have better customer service ."