Starbucks,

1313 Sam Rittenberg Boulevard, Charleston, SC 29407

"This is the second time I’ve ordered a bagel with cream cheese and they didn’t even cut it open to toast it. What’s the point of asking if I wanted it toasted if you aren’t going to cut it to toast it"

"Somebody get Ben a RAISEEE!! Ben will always be one of my favorites to see in the drive thru- always personable & never fails to put me in a good mood regardless of the day I’ve been having. I hope the Sam Ritt staff gets the thanks & praise that they deserve for always going above & beyond"

"I love this Starbucks! I used to avoid getting Starbucks in general because every other location I have visited has extremely long wait times to get a beverage from the drive through, and sometimes even if I pre-order and go in to pick up. I LOVE their hot lattes and the Frappuccinos, so the slightly high prices are worth it. The wait AND extra cost was used to cause me to only visit a Starbucks occasionally as a treat. However, this location has consistently short waits no matter how long the drive-thru line is. Often, during peak hours, their line to the drive-thru is so long that the line wraps around the store, and several cars are lined up in the adjacent shopping center parking lot. Somehow, this location gets it right despite the pile ups and moves the line forward so fast that I have honestly never waited longer than 5 mins. Their 5-minute wait includes waiting in line, ordering, AND receiving my beverage. Other locations take 10-15 mins just to move through the line and order. My explanation is not intended to disparage any of the folks working at other Starbucks locations. I simply wanted to point out what absolute rock stars the crew here are! They are also always friendly, polite, and very efficient. I really appreciate every one of you and hope that you are all rightfully commended by both the corporate and franchise level supervisors you work with there after they see this review. I honestly uses to order Starbucks once or twice during an average month. Sometimes, as often as 4-6 times. For the past year or so I go 4-6 times a week. That's a great product and even better service in action! Not so great for my wallet, but it really speaks why I love this location so much! The baristas here are the BEST!"

"Came in here excited to try a drink I saw online, of course. Walked in. 2 customers seated in the lobby. I employee sweeping. Everyone looked up, and no one spoke. Got to the register. I had to speak and say hello first. No smiles, no nothing. Almost felt like I was bothering them. When I got my change, I said thank you. Still nothing. Still gave a nice tip.. He still didn't say thank you. When I received my drink, I said thank you. She was about the same. Still blah service. Won't be back."