The Silver Thimble 8887 Old University Boulevard, North Charleston, SC 29406

"Wanted a hem shortened on blue jeans, 3 pair. They quoted a price higher than the purchase price of the brand new jeans. Then said it would take 2 to 3 weeks. Seemed to be not very organized inside. Employees were very nice."

"I have taken two bridesmaids dresses here and the work has been fantastic. My last experience my bridesmaids dress did not fit and the wedding was in a month! I was worried about this but they reassured me they could fix it. They were flexible, quick, and kept me up to date on how my dress was and what was needed!"

"While we appreciate Sigrid accommodating us on short notice for a last minute wedding dress alteration, there are a few things that have to be addressed. First, Sigrid asked my not overweight, not pregnant wife, if she was expecting. This is inexcusable and I would assume 99% of the population at this point has more self awareness than this. This was incredibly offensive, and being the DAY BEFORE OUR WEDDING, it was highly upsetting to my wife, who now felt ugly in her dress. Sigrid also repeatedly brought up that the dress took longer than she anticipated and that she would normally charge more. Sigrid examined the dress in person, gave us a time frame and we paid her. It is unprofessional to whine to a customer passively about how the project was harder than anticipated. Aside from those glaring offenses, the dress came out nice and the price was fair. Service was good, attitude was garbage. 2 stars."

"Sigrid is awesome!! I was very upset when the costume I had ordered came in way too small, and Sigrid fixed it up like it was brand new and it looks fantastic. She even got it in done in time during Florence, too. Highly recommend for any costume alterations here in Charleston. I’ll definitely be seeing her again in the future."

"I needed a simple alteration done to the waistband of a skirt for a dance performance. The employees at The Silver Thimble seemed very rude and dismissive from the first time I contacted them. However, when I came in to meet with them and explain the work I needed done, they told me it would be a very simple process. I asked how quick the turnaround would be because I have a dance performance in 3 weeks that I need the skirt for. They told me not to bother making an appointment until the skirt arrived because it would take only an hour to complete. The skirt arrived in the mail and I called to make an appointment. I don't know if I spoke to someone different after I got the skirt, but I was told they don't take appointments and that I would have to drop the skirt off today and expect it returned in two weeks (thus rendering me unable to practice my routine at all). I asked what happened to their earlier promises and I asked why I couldn't reserve my spot in line without me handing over the skirt - they were unable to answer any of my questions. I called Diana's Alterations immediately after hanging up. They were able to take my appointment and told me to expect the skirt finished by the end of the week. I will likely be using Diana's in the future and will never call the Silver Thimble again. ((Update)) Diana's Alterations was able to complete the alterations to the skirt in only two days and charged me less than half of what The Silver Thimble was asking. Definitely recommend them over The Silver Thimble any day."