Comfort Suites
About the Business
Comfort Suites is a cozy and inviting lodging establishment located at 3971 Grandview Drive in Simpsonville, South Carolina, United States. Our institution offers comfortable and spacious suites, perfect for both leisure and business travelers. Guests can enjoy amenities such as free hot breakfast, a fitness center, and an indoor pool. With a convenient location near local attractions and restaurants, Comfort Suites is the ideal choice for a relaxing stay in Simpsonville.
Photos
Location & Phone number
3971 Grandview Dr, Simpsonville, SC 29680, United States
Reviews
"The hotel is in a great location but that is where the joy ends. They will greet you with a $150 deposit but they won't inform you that you can't get the deposit back until after 8 am. This means if you're traveling for business like me and have to be elsewhere early in the morning, you'd best have someone else added to the room so they can retrieve the deposit or you're SOL. They also haven't trained the personnel what to look for when you want to collect your deposit, so you'll have to wait on a manager. The 2nd floor had an awful stench, it smelled like a mixture of mildew, old cheese and sour patch kids. The room was a bit dated, the paint is chipping, the TV is old and the towels need to be replaced. I was also bitten in my sleep, so I'm waiting to see if I either need a hospital, an allergy pill or gain super powers. Pass on them and head to the Fairfield Inn a few miles up the road."
"Had a room from Dec 23-27th. The front desk was short staffed. We checked into 1st room 317 & the bathroom light flickered like a strobe light! We asked for another room 106 & at night noticed no heat! Switched to room 102 & was fine. No apologies were made. The pool was closed for treatment the whole time. The lobby & eating area were very nice & clean. The breakfast hours were 7-9 week days & 7-10 weekends. Wasnt as much as other places we stayed. Hotel wasnt full due to holiday. Front desk gal was nice but no maintenance person on duty for the holiday!"
"Stayed here with my two kids while visiting family. Front desk staff were friendly and it was a good location close to dining options. The room needed serious deep cleaning though. The bathroom fan was covered in thick dust; the alarm clock had some brown substance in all the crevices; the bedroom curtains were covered in mold and mildew. Sheets and towels and bedroom/bathroom seemed clean otherwise but those things I mentioned definitely need to be addressed."
"If you don’t mind having roaches as your friend at night, then so be it. We booked for three nights but did not stay. Before I could even rest or shower, roaches just crawled out of nowhere. Luckily the only good thing was I didn’t open my bags up. I went to the front and she moved us to a different room. The second room five mins in, more roaches. The lady at first had an attitude because of me complaining about roaches. They were in the bathroom and near the beds. They did not want to refund us even though we didn’t stay. She was extremely unprofessional and extremely inconsiderate. She was also extremely disrespectful to have the title as a “manager”. We have babies that like to crawl and play. We can’t stay somewhere and there are roaches galore. I remained cool and collect unlike the “manager”. I hate we had to leave a night before thanksgiving literally. She missed the entire point. She also said “were they roaches or water bugs? “ Who wants to stay in a hotel room with bugs period ? God bless the young lady at the front desk because she’s obviously needs it with her disgusting attitude."
"We stayed 5 nights at Comfort Suites in Simpsonville, SC. It needs a lot of renovation. There was no room number outside the door. Our room had MOLD growing. It had been painted over. It bugs me that they painted over it instead of dealing with it correctly. The hotel was full (at least for King beds) so my husband sealed it off with plastic sheeting and tape so we wouldn't have to deal with switching rooms.) Our mold was "the devil you know." We didn't want to take a chance on unknowns. Besides the mold, the room overall was just okay. The TV was frustrating - a guide to channels would have been useful. The internet was slow at times. The bed was VERY FIRM and not really comfortable. The bedding was CLEAN. The bathroom was clean (besides the mold) but the tub had huge chips in it and the walls around it had indentations where shelves used to be. The toilet paper roll holder was loose so the roll kept falling off. There were plenty of towels and they were clean. There was a lack of information given at check-in or within the room. I didn't know if there was maid service or if I could get new towels, get the garbage dumped, etc., so I chased down a cleaner one morning with my full garbage bag and asked for a new bag. The breakfast was good and had many choices. The breakfast area was clean. The orange juice was super watered down."
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