Floyd Brace Co Inc

"I was referred by my ortho at MUSC. I called to get details and scheduled an appnt. I was met with a very rude lady who refused to listen. Just kept tell me how many years she has been doing her job and it's her way. I tried calling the second office in North Charleston and the lady was nice, but the damage was done. When I asked if I sent my information can they check the benefits they told me no. I'm glad they are no longer the only place in Charleston providing this service. I shall take my business to a provider that treats me with respect. At this rate I don't see this business being around much longer with that rude pitbull women answering the phone. Business that do not adapt and change, die and go out of business. Floyd Brace was the place to go for many years long before they expanded and moved out of the downtown area. It appears they are stuck in "this is the way we have always done things" mode and are use to being the only game in town and can treat their patients and customer anyway they want. I would not recommend them. Speak with your provider and see if there are other providers in the area that will meet your needs without the attitude."

"Terribly disappointed in every facet"

"Floyd Brace did not disclose all fees, then they hit me up with a large bill a month later. I don't like the way they do business. I am surprised MUSC allows a company like this to come into the hospital and do business like this. Now they are very aggressive in collecting their fee with large late fee charges."