MUSC Health Primary Care - Ellis Oak
650 Ellis Oak Avenue, Charleston, South Carolina, United States
About the MUSC Health Primary Care - Ellis Oak
MUSC Health Primary Care - Ellis Oak is a leading healthcare institution located at 650 Ellis Oak Avenue in Charleston, South Carolina. As a primary care provider, they offer a wide range of medical services to meet the healthcare needs of individuals and families in the community. With a team of dedicated doctors and healthcare professionals, MUSC Health Primary Care - Ellis Oak is committed to providing high-quality, patient-centered care to promote overall health and well-being. Whether you need a routine check-up, treatment for an illness, or ongoing management of a chronic condition, you can trust the experienced team at MUSC Health Primary Care - Ellis Oak to deliver personalized and compassionate care.
Photos of MUSC Health Primary Care - Ellis Oak
650 Ellis Oak Ave, Charleston, SC 29412, United States
Opening hours of MUSC Health Primary Care - Ellis Oak
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
07:00 - 15:00
Saturday:
Closed
Sunday:
Closed
Reviews of MUSC Health Primary Care - Ellis Oak
"I have gotten two very questionable bills from this location, the first was for a normal checkup. I had contacted my insurance and they said it should have been completely covered and that I should call Ellis Oak branch so they could look into it. When I called the office they said insurance would not cover it, end of story. The second bill I received Jan 2024 for a charge from Oct 2022 from an appointment with a doctor I never saw. It all seems pretty questionable. I have spent hours trying to handle what is seemingly a fraudulent and/or inadequate system over the phone."
"I use to LOVE LOVE THE FRONT DESK STAFF AT THIS LOCATION BUT NOW THE CUSTOMER SERVICE IS HORRIBLE! The only reason I still come here is because of my doctor and the nurses ! Working in a dental office where I do front desk I strive to achieve outstanding customer service and it disappoints me when I don’t receive it especially at places I love to go to! The front desk staff really needs to learn better customer service because it is not there !!"
"This place will double bill for facilities and for the physician even if you're only going there to get referred to a specialist. I basically paid over $100 for them to schedule an ENT visit for me based off of data from my previous visits (no physician assistance with a physician charge). I would say it's surprising but almost every service based company on James Island is trash. Other than that they're nice people and you more than likely will not be able to be seen within two weeks for an illness so I would probably go somewhere else."
"I had the most horrible experience at family medicine James island. I’ve been out of work since January 19 2023. I’m out on short term disability January 20 2023 I brought my paperwork to be filled out the insurance called me to say they miss a section ever since then paperwork still incomplete. Insurance said they fax family medicine twice. I went in this morning to speak to someone. I spoke with a young lady by the name of Cali. Cali told me she filled out paperwork put it Dr.Chessman she don’t know where he did with it. She didn’t show no care sympathy at ALL. She was a joke. She shouldn’t have the title of form specialist when she’s not doing her job. I told her this is how I get paid by this paperwork. Tomorrow will be march 1 2023. This is ridiculous"
"HIGHWAY ROBBERY!!!! The doctor was wonderful, but the facility seriously OVER CHARGES because you are BILLED TWICE because it is considered a "hospital" and they charge you a $214 facility fee in addition to the $362 doctor fee for my first appointment. STAY AWAY FROM MUSC, MOST LOCATIONS HAVE THIS FEE STRUCTURE. I was told that the West Ashley location in Citadel Mall, East Cooper in Mt Pleasant and North Charleston off of University Blvd are the only locations that do not charge this fee."
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