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Roper St. Francis Express Care
319 Folly Road, Charleston, South Carolina, United States
About the Roper St. Francis Express Care
Roper St. Francis Express Care is a healthcare institution located at 319 Folly Road in Charleston, South Carolina. This facility offers convenient and efficient medical services for minor illnesses and injuries, providing patients with quick access to quality healthcare. Whether you need treatment for a cold, flu, sprain, or other minor ailment, the expert medical staff at Roper St. Francis Express Care is here to help. Visit us for prompt and professional care in a comfortable and welcoming environment.
Photos of Roper St. Francis Express Care
319 Folly Rd, Charleston, SC 29412, United States
Opening hours of Roper St. Francis Express Care
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of Roper St. Francis Express Care
"Went to this clinic on Christmas Eve and was so grateful to get care for my daughter who had influenza and got treatment quickly. Medical team was informative and professional and approachable- Dr was communicative and thoughtful- I’d go again in a heartbeat- thank you for sparing our Christmas!!!"
"AVOID AT ALL COSTS - I have used them in years past without problem but recently had a negative customer service experience. WORSE is they gave me a sketchy bill requirement me to pay more out of pocket well above the copay for a simple flu/covid test. I called Roper Billing (literally the number they posted in their “response”) and they were zero help."
"Front office staff lacks empathy, Doctors are wonderful. Asked if we could wait outside at the window because of immunocompromised pt. and was told no after a very challenging conversation."
"FOR LAB WORK ONLY. (Medical staff is good.) Same issue as Gwen. Went in on 10.19, Thursday, at 11:30am. Zero patients waiting. After 30 minutes I inquired at desk (very nice staff on desk), she went back and the told me the person said she was waiting on a courier??? SOP for this lab. Took my husband many times and if the older woman - who has zero compassion with my husband - is there - good luck. I finally saw her come out and grab some paper work (mine?) 15 minutes later I left. Went to Wesley Dr. Lab. Great Phlebotomist named Ginny there and she did 6 patients before me and I was out in an hour. Zero pain on stick. I will never return to Roper Express for a lab test and I feel sorry for the pre-op people they send there."
"The place was nearly empty when I went for bloodwork at noon. I was checked in promptly but the paperwork sat in a basket on the desk for 35 minutes until I went up to see how much longer the wait would be. The desk clerk picked up the paperwork and walked back to the lab. She came back and told me it would be another five minutes because they were “ finishing up with someone else”. This was clearly not true because the entire time I sat there I never saw anyone go into the lab or out of it. Once they called me back it took about 3 minutes for them to draw one tube of blood. The level of laziness at this location is impressive."
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