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MyEyeDr.
105 Grand Central Boulevard, Pooler, Georgia, United States
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About the MyEyeDr.
MyEyeDr. is a premier eye care institution located at 105 Grand Central Boulevard in Pooler, Georgia. Our dedicated team of optometrists and staff provide top-quality vision care services, including comprehensive eye exams, contact lens fittings, and a wide selection of designer eyewear. With a commitment to personalized care and cutting-edge technology, MyEyeDr. is your go-to destination for all your eye care needs. Visit us today and experience the difference in our exceptional service and expertise.
Photos of MyEyeDr.
105 Grand Central Blvd Suite 110, Pooler, GA 31322, United States
Opening hours of MyEyeDr.
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of MyEyeDr.
"I used this location years ago and they were the best!!! NOW its HORRIBLE!!! They didn't process my insurance correctly (and I work for my insurance). They lazy and they was rushing my family cause it was the end if the day. They assume I wanted to pick up our products never asked and I wanted them shipped and I paid to have them shipped and guess what??? I just got am email saying time for pickup...smh I GUESS THEY GONNA MAKE ME DO WHAT THEY WANT ME TO!!! I did a survey and writing this review and I will be contacting the somebody to file a formal complaint!!! The location didn't smell well either. This loction just left me mad!!! The doctor was the only acceptable experience at this location. Them ladies in the front had the worst attitudes for no reason!!! I hate this because it was my whole fsmily and between them over charging me and my insurance it was a good amount of money spent for them to have bad attitudes and disregarding my request!!!"
"I love this location. I started coming here when the Rincon location closed. Always friendly. My appt is always quick. Jah’neice was great doing my pre-testing."
"I ordered 2 pair of glasses, paid $370 on Sept. 6, 2023. I was informed they would be ready by Sept. 19. I go to pick up my lenses and they are unable to find my account in their system. How? Someone, eventually finds a tray with one pair of glasses and then another with lenses only. They lost the second set of frames. How? After several phone calls and a third visit to pick out new frames, I finally received the second pair of glasses on Nov. 18, 1023. The staff is pleasant, however non of them hold themselves accountable for their lack of communication and expectation management. They blame everything on the lab in Tampa. The lab in Tampa is not responsible for letting me know my product isn't ready or is incorrect"
"If I could give 0 stars I would. I ordered 2 pairs of glasses. 1 I already owned and it needed an updated lens as my prescription has changed. The second pair was in your store that I picked out. I completed the order on August 2, 2023. The estimated completion was august 22,2023. I was informed when I called today 09/09/2023, Kaitlyn told me her coworker Karen attempted to call me several times for a frame fitting for the frame I brought in from home and they took from me. I have not received not ONE phone call from the pooler office. No one called me for the pair that was ready either. I had to come in to ask because no one answers the phone. I check every day online as well. It says it needs more time to complete order for the frame I brought from home . I currently have the frame I bought from your store. It’s one thing if there is a delay. Things happen. To be lied to is completely unacceptable. Instead of taking accountability, blame is being shifted to one another. The manager wasn’t in the office to assist me. the lab is closed so there are no answers. Instead of checking thoroughly to ensure they had things done the right way- it was much simpler to just lie to me and try to put the responsibility on me when the responsibility is of those who I paid to take care of it. I would appreciate this be resolved in a timely manner as I did pay for a service and it is not being handled appropriately. If lost, I want my money back . I literally brought it to them , paid for both , came and picked up the pair that was ready and no one said anything about needing anything from me for the second pair when I picked up the first pair and I ASKED TO MAKE SURE. They said oh it’ll be shipped back soon. So was it shipped and there’s a delay or are you still waiting for me to give you the frame I already gave you. Sounds like you lost it to me"
"Not Dependable: if you’re a customer that needs to pick up glasses or contacts, etc., the office staff have closed the office because they do not have a doctor. The office staff ignored my knocking at the door as I waited with another women. We were both there to pick up our products. In my case, I’d paid already for the glasses and contacts. The office staff sign says closed till 7/31. Either way, I am a commuter and I need an office that is dependable and can at least come to the door and explain why they can’t give me the glasses and contacts that I’ve paid for until they have a doctor back on staff."
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