LowCountry Women's Specialists - Carnes Crossroads

"Disappointed and furious in my younger sisters experience yesterday with Dr. Hunter- it was her first OB appointment ever and first Pap smear. Dr. Hunter walked in while she was still undressing and just waited in the room until she finished. She did not explain the process and did not seem to care or want to hear my sisters concerns and questions. Very rude and dismissive. After looking at other negative reviews, she seems to be the root of most of them. As a current LCWS patient with another provider, I gave my sister high expectations and she was traumatized. Currently trying to file a formal complaint against Dr. Hunter but cannot get in touch with anyone."

"After having to wait a ridiculous amount of time for appointment I actually really liked Dr Cohen but then… I had to make several calls regarding some tests results. LCWS said they did not have them after 2 weeks but would call when received. After calling several times to testing facility (could not get a real person) I finally got an answer- the results were sent the same day I had the test done! LCWS’s Office staff VERY slack and doesn’t understand the meaning of customer service! We should not have to make so many phone calls AND wait on hold FOREVER and get sorry service!"

"I went for my yearly exam. My appointment was at 9:40 but the doctor did not walk in the room till 10:40 and then was only in 5 minutes. I was trying to ask her about switching my birth control but she was rushing to talk to me and then left but I still had questions she didn’t even ask if I had any more concerns or questions. She acted like she was too busy to care and it really bother me. I just thought it was so rude how late she was to my appointment and then rushed me out. Not patient centric and not quality care from a provider I thought I trusted with my health"

"Poor customer service! I tried to call and inquire about a bill that I received December 2023 that was recently billed from August 2022. When I called the billing department to ask why I received a bill from over a year ago, I was told that I could not be provided any information until I provided a my full social security number over the phone. I've never had any doctors office say that they need a full social security number via phone especially with all the hacking and scams going on these days. Yes, I understand asking questions for security purposes but not asking to provide a full social. I was transferred to a supervisors voice-mail then when I called back again no one would answer my call. TERRIBLE service!!!"

"The sweetest people that work here. My daughter is pregnant with her 4 baby. They go above and beyond with her pregnancy."