Lexington Podiatry - LMC Lexington

"I was fortunate to get an appointment with Dr. Beardon. I was disappointed not to meet him but I was a few minutes late for my appointment. The traffic was abominable and add to that I went to the wrong building. I was late by nine minutes. I asked if I could still see the doctor and was told by the nice lady at the front desk that she would have to check with the “medical staff before she could give me an answer. When she came back, she apologized and said that I would need to make another appointment . I asked if I waited could they perhaps work me in but that was not a possibility. All of this because I turned out to be nine minutes late. I had already completed the information online required before seeing the doctor. However, I had not seen a single sheet of paper in the mailing I received that had a picture of a foot on the front of it which also needed to be completed before seeing the doctor. My advice to you if you choose to go to this practice is to complete the paperwork on paper not online and arrive not 30 minutes early but an hour to be sure that you get the appointment that you have made. I felt like some small accommodation might have been able to be made if they really were interested in new patients. It would seem that the practice has all the patients that they care to have. They certainly will not have this one."

"Went to Lexington Podiatry for an ingrown toenail removal. Filled the packet out beforehand, waited for maybe 5 minutes before going in. Staff was great and Dr. Cooper was fantastic. Explained everything thoroughly. I was in and out in and out in 30-minutes or so. Highly recommend."

"I waited 3 weeks for my appointment not able to walk much. They called today to cancel my appointment for 5/2 saying the “forgot about a surgery.” Tried to schedule it for 10 days after that. Told them I couldn’t get off work for that date. They told me I would have to wait almost another month for another appointment. They weren’t willing to even try to work me in anywhere before then. If that’s how they treat clients, I want no part of them."

"Dr. Bearden is the BEST kind of doctor! His bedside manner and care for your comfort make having a toe procedure less terrifying. I felt no pain, but a lot of reassurance, knowing that my toe was in good hands. Prior to the procedure, he explained everything in great detail, and he definitely knows his stuff. All of the staff there were very kind and courteous! This is the place to go for all of your toe/foot needs."

"I had an overall good experience when it came to getting my ingrown toenails removed however I just came back for a follow-up appointment and I was five minutes late (appointment was scheduled at 11:50. I walked in at 11:55). When I went in to check into my appointment, they told me they could not see me anymore because I was late. I am a new mom with a newborn at home and drove over 30 minutes to get here. It is extremely ridiculous how unaccommodating they were. Since when does a doctor’s office turn you away for being five minutes late? I was told they have a three minute wait time… what a waste of time and gas!"