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JMS Burn Center at Doctors Hospital
3651 Wheeler Road, Augusta, Georgia, United States
About the JMS Burn Center at Doctors Hospital
The JMS Burn Center at Doctors Hospital in Augusta, Georgia, is a leading healthcare facility specializing in the treatment of burn injuries. Our dedicated team of medical professionals provides expert care and support to patients in need of specialized burn treatment. Located at 3651 Wheeler Road, our state-of-the-art facility offers cutting-edge technology and compassionate care to help patients on their road to recovery. Trust the JMS Burn Center at Doctors Hospital to provide exceptional care for all your burn treatment needs.
Photos of JMS Burn Center at Doctors Hospital
3651 Wheeler Rd, Augusta, GA 30909, United States
Reviews of JMS Burn Center at Doctors Hospital
"I usually don’t write reviews, but today’s experience calls for one. Unfortunately, our experience was marred by an unacceptably lengthy wait time of over two hours. Throughout the wait, I made multiple inquiries with the front desk receptionist, seeking information on the delay. However, her responses were disingenuous, redirecting me to "press the button on the door." Despite following her instructions, no one came to address my concerns or provide updates on the wait time. Feeling increasingly frustrated, I approached a nurse who exited the door, seeking clarification on when I would be seen. Her response was vague, stating it would be "soon," which turned out to be far from the truth. Despite my patience, I had to make repeated inquiries with both the receptionist and subsequent nurses, only to be met with annoyance for simply wanting an update. Ultimately, due to the lack of communication and acknowledgment of the delay, we felt compelled to leave without receiving the scheduled care. Sitting in the waiting area for such an extended period without any reassurance or acknowledgement of the inconvenience was highly frustrating and disrespectful to me as a patient, especially when there were walk-in patients being seen before patients who’ve had appointments scheduled months in advance."
"DR.hardy & Dr.Quinn are great but the charge nurse Angie (African American short with dreads in her hair)is a night mare from hell . I can definitely tell this is just a job too her no sense of compassion for her patients."
"Wound up with a nasty 2nd degree burn on my arm so I was referred here. SO accommodating, hospitable and informative? I have so many questions and allergies and they met each one with kindness and respect. Major thanks to my RN for the day for the exceptional attention to detail and thoroughness. Overall wonderful facility."
"Never been to a better hospital in my life patient care was A-1 every where I was I had at the minimum 2 nurses with. I never felt so taking care of. The respect I got for someone with no insurance was unbelievable. They don't care about the money they care about you. They didn't keep my wife informed as she would have liked but they took well care of me. Would recommend very highly. Thanks JMS"
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