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Piedmont Prompt Care at Sweetwater
107 Walnut Lane, North Augusta, South Carolina, United States
About the Piedmont Prompt Care at Sweetwater
Piedmont Prompt Care at Sweetwater is a trusted healthcare institution located at 107 Walnut Lane in North Augusta, South Carolina, United States. Our dedicated team of medical professionals provides prompt and efficient care for a wide range of health concerns. Whether you are in need of urgent care services or simply seeking routine medical attention, Piedmont Prompt Care at Sweetwater is here to meet your healthcare needs. Our convenient location and compassionate staff make us the go-to choice for residents in the North Augusta area. Experience quality healthcare services in a welcoming and efficient environment at Piedmont Prompt Care at Sweetwater.
Photos of Piedmont Prompt Care at Sweetwater
107 Walnut Ln SUITE 102, North Augusta, SC 29860, United States
Opening hours of Piedmont Prompt Care at Sweetwater
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 15:00
Sunday:
09:00 - 15:00
Reviews of Piedmont Prompt Care at Sweetwater
"I was seen Saturday. The staff was courteous. Not a long wait. However, it appears that once your nasal swabs indicates that you have the flu or Covid, the clinician doesn’t check you any further than listening to your lungs. That to me is not being thorough. I guess the Hippocratic Oath is no longer in existence."
"Please do not come to this Piedmont prompt care if you are a female. Came in for intensive ear pain with concern for ear infection and left in pain not 10 hours later after being told that my ear pain could be related to pregnancy. I have never in my whole 24 years on this planet ever had this horrible type of care at a prompt care. It was clear the PA who saw me did not care to treat me properly and lied in appointment after noting fluid on my ears told me there was none but noted fluid in my chart note! It’s very apparent that my concerns were not taken in account AT ALL and the staff here does not listen to patients when they are speaking. I have given the clinic ample time to speak with me after leaving a message with what I was told was the nurse managers line and I never received call back. Coming from a healthcare worker’s perspective I would have rated zero stars if I could and I won’t ever be returning for treatment."
"Love this prompt care. Convenient and safe. The negative reviews are ridiculous. It’s not Burger King….the way the body works is amazing. It actually takes care of you. You’re viruses do NOT require antibiotics, your immune system work for you listen to it. There is no magic pill that will cure you over night. Treat your symptoms accordingly (Tylenol for body aches and fever, drink MORE WATER!!!!! Rest ( the body heals better and faster when resting) and go see someone if you’re not feeling better after 5 days. Expecting to go to ER or Urgent care to be cured overnight is unreasonable and unrealistic."
"Once upon a time one could enter this premises and receive a warm, polite welcome and professional service. No more! Yesterday, I encountered a rude, unhelpful, unprofessional shrew; she was not even the person checking me in. The Piedmont Patient Relations department time and again responded to negative reviews here indicating that Piedmont cares about how their patients are treated. Put your money where your mouth is, Piedmont, and prove it by removing this shrew from interacting with your "valued" patients! And before you respond by asking me to email you with more details (because you care so much), check your email!"
"My husband and I are both physicians and write this review from that perspective. We had a mediocre experience at this location in the past and did not wish to return, but my husband was so nauseous that we chose to drive to the closest urgent care location to us because being in the car was so difficult. In hindsight, we should have visited the nearby ER but we were trying to do the appropriate thing and allow an urgent care to manage something that was non life threatening and leave the ER for emergencies. 1) The online appointment system is a misrepresentation; I’m not sure what this process exists for, but it does not seem to be related to when you are seen in any fashion. In addition to scheduling online, I tried to call ahead to clarify whether we would be seen at our appointment time and to assess availability of certain services that I believed would be necessary but did not get an answer. 2) There is no triage system, i.e. everyone is seen on a first come, first serve basis, regardless of illness severity. I understand this so some extent; however, there might be some query as to your complaint on arrival since urgent cares deal with a wide range of complaints, from fairly acute illness to simple medication refills. My husband spent over an hour on the floor of the bathroom waiting to be seen because of nausea and dizziness. 3) Without going into specific details, I disagree with several aspects of the clinical management of our situation. 4) Everyone was polite, in contrast to our previous experience and some of the reviews listed here."
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