Prisma Health Urgent Care-Verdae

"Upon entering for a scheduled appointment, the unfriendly woman in reception flatly told me that a balance had to be paid before my son would be seen - this balance wasn’t due until March 3 but now I have to pay it to continue the appointment? Nowhere was this ever indicated prior to the appointment and it shows nowhere on Prisma website. Is money all you care about? Then we discover only one provider was working and as of 2 hours later, my son’s antibiotic prescription has not been sent to the pharmacy. Your organization needs to get its priorities straight (quality care over profits) and do better at managing a very customer-oriented urgent care center."

"The receptionists and nurses were fantastic, but the doctor was another story. She was in a rush to leave and didn't listen to anything I was saying. Her diagnosis seemed very off & not related to my symptoms at all. What she prescribed me hasn't help me to feel better at all, either. Very disappointing."

"Making the appointment was super easy online and I was able to fill forms out at home. I checked in on my phone from the parking lot and only had to wait 5 minutes before we were seen by someone. Fast and easy and the staff was friendly. I will definitely go here again if I need to."

"From the time I entered until left, every person who waited on me was nice and professional! Karen, my nurse had the most beautiful spirit and most beautiful blue eyes! Dr. Joshua P., was thorough and very kind as well. The nurse whom checked me out, a sweet black young lady, whose name I didn’t get was also very kind as well. I like this location as I have always received great care!"

"Everyone was so kind to my daughter from the front desk, nurse, PA, and X ray tech. They made her feel so comfortable (she’s five). They got her back in a timely manner and everyone was very thorough. Would highly recommend this facility!"