Allergy Partners of The Upstate

"I love Dr. Reid Johnstone and have been seeing him for many years in their Clemson office. He is never rushed and provides plenty of pertinent education. His front office staff on the other hand, to say she is RUDE is being extremely kind. Her behavior has got to negatively impact their practice."

"The staff is incredible, absolutely no complaints there. The massive issue I have is that this location is only open 2 days a week and is constantly fully booked for allergy shots. You cant book ahead more than 2 appointments, you cant get on the schedule in less time, and you cant go anywhere else because they have your serum. Im supposed to get two allergy shots a week, but it’s nearly impossible. If you need to get an allergy test or prescription or any one-time appointment, I’d highly recommend this place. I would not recommend this place for routine procedures because it is incredibly frustrating to call a place every single day to try to get an appointment and not be able to."

"I had a bad experience here. First off, the doctor that I saw seemed to mean well, but in terms of actually making a difference in my life, he turned out to be pretty close to useless. I did the full test, which without insurance costs over $1,000, and it didn’t show much that we could act on. I’m taking allergy meds that my general practitioner prescribed me, so I know I likely have allergies, but to pay that and then have them say something that boils down to “just deal with your symptoms” just doesn’t sit well with me. An allergy appointment that costs over $1,000 and I get a prescription for the same nasal spray I was already on? I can’t help but feel like more should have been done. It didn’t help me at all, and that’s too bad. The people working the front were very lighthearted, possibly to a degree that was weird for me. They also seemed pretty loose with charging fees/adding stuff on, as I had to ask questions about each charge, and they ended up removing one that I would’ve paid for otherwise. The whole experience gave me a bad feeling, and I would never recommend them to a friend. Others seem to have had okay experiences here, so take mine as just one among many, but yeah, I definitely felt taken advantage of. They got my money, and in retrospect it feels a lot like that was the priority, rather than actually helping me out."

"They make you pay upfront with United Healthcare insurance and did not tell us until we arrived. Every other Doctor and Specialists files a claim for you and then bills you for what insurance does not cover. Now we have to hope that they file the claim correctly so that we can get refunded. Good visit otherwise."

"Thanks to the treatment here I was able to enjoy botanical garden at it's best for the first time. Finally spring time is no longer suffering time. Great staff, very friendly and professional."