Oak Street Health Greenville Primary Care Clinic

"I was expecting more than I got. I thought I was going to get a tour of the facility. Everyone was nice but that's expected on your first visit. Hopefully my next visit will be better."

"I was picked up and delivered back home. A big plus for me. My wait was short before I was called. I received a Covid Booster and Flu shot. The NP took her time with me which allowed me to cover my current issues. I think this is a wonderful practice. Everyone you touch base with is very nice and professional."

"The staff were courteous, kind and very professional. I saw Katie and she was very knowledgeable and caring about me and my health. She took the time to explain everything to me from what Oak St Health was all about, to my health and treatments for all my medical issues. I am making Oak Street Health my go to for my medical care and treatments. I highly recommend this facility to all seniors."

"PROS: The doctor was very professional, easy to talk with, dressed casual, and was open to natural treatment as well as drugs. CONS: I went to this clinic initially requesting a doctor for two very specific issues. They took my insurance information and scheduled a visit. At the first visit, my specific issues were completely ignored and dismissed, and instead all sorts of expensive blood tests were done; when I asked about dealing with the two issues I came there for, I was told by the doctor "Oh we'll deal with that next time"; Medicare just sent me a summary bill notice of $1200 for that visit for which Medicare covers about 10%. I wrote an email to the patient relations person at the clinic about all this but never received a written reply; instead, someone else from the clinic called to hear me out over the phone. At the next visit, my issues I came to the clinic for in the first place were still not addressed at all, instead, an annual Medicare Wellness Checkup was done-- which I never requested. It seems the clinic seems to go on its own agenda, instead of actually asking a patient what they are there for and what they want done."