Roper St. Francis Berkeley Hospital

"I could recommend this place to anyone who will listen. I came in around 1:30am in Monday with severe pain in my lower abdomen and back and really felt like the healthcare team cared. My nurse’s name was Emily and she was a rockstar in every meaning of the word. My doctor was Dr. Feingold and although he seemed a bit uninterested at first, he really advocated for me in every way possible to give me the best care he could. I ended up having emergency surgery because he pushed as hard as he could to help me. I’m already feeling so much better and my pain is gone. The anesthesiologist was phenomenal as well as my OR nurse. And the ultrasound tech was caring and explained everything to me step by step. I don’t know if I got blessed with the best team, or if this hospital only employs the best, but I felt lucky to have these people on my side. Thank you Emily and Dr. Feingold!!"

"I have recommended this hospital several times, based on cleanliness and shorter wait times, however; I just took my daughter there this morning, and despite the fact that my daughter has been suffering with severe head congestion, causing her entire head to ache, along with her jaw and teeth, has green mucus, conjunctivitis, a bad cough, fever, and nausea, which has gone on for 5 days, the doctor refused to give her an antibiotic, stating that these symptoms don’t necessarily mean a sinus infection. Well, it doesn’t mean that it ISN’T a sinus infection either. She was negative for Covid and flu, as well as negative for any urinary or kidney issues. I called the doctor back and practically begged her to give her a z-pac or something, but she refused and said they’d be glad for her to come back in! Hours later??? After receiving a $1700 bill???? They can’t write a prescription to TRY and get rid of this? NOW, tomorrow she will have to try and get a Tele-Doc appointment, so that another doctor may help her. It’s not like this has only gone on for a day or two. They gave her fluids, Zofran, and cough med pills. This also happened to my mother when I took her AND we had to go back the same day. Now I am done, I will not ever trust them again, unless there is some other emergency where I feel there is no other choice.By the way, when you look up symptoms of a sinus infection, my daughter has EVERY SINGLE ONE. Why after suffering 5 days and presenting all the symptoms of a sinus infection, can’t they prescribe something to try and help. Doctors do this all the time, especially if they do not know 100%. Maybe they’d like her to come back in, so they can give her a dangerous and expensive CT scan to MAKE SURE. Personally I’d rather try the antibiotics than be exposed to high radiation and another $1700 or more bill. This is not acceptable. It shouldn’t be this hard. After going to an ER, you should be able to get some help! She shouldn’t have to jump through hoops and get a tele-doc appt. Guess what? It would have been $1600 cheaper as well!"

"I was recently at Roper St. Francis as an outpatient and I had the absolute best experience that I have had at any hospital in my life. From the time I entered the hospital, all the staff from the Detria, patient registration, Wendy, lab, and Amy, mammogram tech were excellent! They were all very professional, courteous and caring! I was treated with the upmost respect. I have been associated with many hospitals across the country and this was the absolute best! I am a new resident to Berkeley County so be thankful for this hospital and its staff!"

"I won't recommend this location even if it was my last choice. Staff don't care about patients and the only concern they have is getting them in and out. The other day I was seen and waited for three hours, as soon as they put me in the room they only took urine and blood specimens. I told the staff and the doctor and nurse, that I'm experiencing a lot of pain, the doctor saw me for 5 minutes before leaving. Next thing I know the nurse came back telling she was going to give me a shot for the pain and discharge me. I wasn't even there for an hour before I was discharged and sent home. I was told I was fine and to check the patient portal, I explained to her I didn't feel well and was in a lot pain. They didn't even wait to see if I would have a reaction to the medicine, by the time I got home I was in pain again. Next day I was rushed to ER, near my house and advised I needed surgery. This hospital didn't try to run any additional tests besides the ones they took, didn't care to help or even find the problem. Don't come here or even waste your time or money."

"Had the best experience with the best staff of nurses and doctors! We came in to the ER and ended up having to go into an emergency C-section that resulted in us staying for 5 days and all the staff made us feel so comfortable and loved the entire time ! Hands down the most caring loving nurses I’ve ever seen. They truly showed so much compassion to us and our baby girl. Would definitely recommend this hospital to anybody that is pregnant !"