MUSC Health Express Care - Santee

"Called on the way and the woman was very nice and pulled my info up so I could be prechecked in. I got there and I was quick to be seen. I had a couple of swabs and sure enough it was the Flu. Got some advice and meds and the man talked to me for a while, I wasn’t rushed at all."

"We were camping at Santee and experienced an accident, causing a visit to your facility. Receptionist was very friendly. NP Lee was so nice and very helpful. We appreciate all of your help!"

"Do not go here! This is not an urgent care: They charge you as an emergency room, not urgent cares. Evey time we go here, we get more sick from nothing being wiped down after each visitor in said room. 3 people= 3 hour wait."

"Not the most professional place to visit. Front desk staff spoke on personal life issues while patients were in wait area. Granted this was at least 40 minutes after they opened. The lack of professionalism. However, not stated as a pediatric urgent care, they could be a little more effort or concern with younger patients. Especially being that the RMC does not have a specialized pediatric urgent care. I would not recommend for pediatric patients. They received a phone call about someone wanting to bring in an 8 month old. While patient on hold, nurse stated some unnecessary comment about how they could not see the child . Nurse told front desk person to tell caller that they would need to go to the er instead to receive fluids. Whatever the protocol maybe, it is highly unprofessional in the place and in front of patients. If this is representation of the hospital and their values, then please beware!!"

"Rude people at the front desk. The non doctor receptionist tried to verify when I asked her for a mask. I wanted a mask because i didnt want to get anyone sick. She rudely stated she only had one. And then asked me if I had my covid shot. I said no and she finally handed me a mask. Rude as can be with attitude. Havent even seen a doctor yet. Will update when I have seen one."