Lovisa 90‐15 Queens Boulevard, Queens, NY 11373

"Do not get pierced here, They use guns that cause blunt force trauma… All they care about is upselling you… piercing package is supposed to bring cleaning solution which I did not receive"

"This store has good customer service. But I was disappointed to find out they charged me more than the sticker price, which I didn't realize until I got home. I was not provided a receipt, despite being told it will be e-mailed to me. While I appreciate the service, I am concerned about their pricing discrepancies... It makes me wonder if they knowingly overcharge customers."

"We had such a lovely experience at this store! Amber, one of the customer service reps, greeted us with extreme warmth and generosity. She helped my friend get her ears pierced."

"I could not have desired a better experience. I was scared to do my ear piercing however Amber showed a lot of patience with me and allayed my fears which was relatively just a pinch to the point where I came back today for more piercings. I readily recommend anyone to this establishment and the friendly staff on hand!"

"I thought i was the only one that had a bad experience at the store. The lady at the counter when billing my items made a mistake in tax calculations. We went back to her and explained her the situation. Instead of owning her mistake she started to raise her voice at us. Worst customer service. I was a tourist and I expected atleast a kind customer service. Plus, i had been a customer at a different country a few year back… their jewellery turns black quick"