Mejuri 43 Spring Street, Manhattan, New York 10012

"This specific location was phenomenal. My necklace from Mejuri had gotten tangled and I took it in on a separate occasion to a location in Toronto and they refused to untangle it. I asked here and they did it right away! In addition to that, fast and knowledgeable service was given to me while I purchased some rings. Fantastic."

"I visited the store for a last-minute errand to purchase my partner a ring for our anniversary. I was greeted by a sales associate named Sarah. I asked for her opinion on their rings based on my budget. She swiftly took out all the different options that I may like. I was very indecisive, but she was patient and accommodating throughout the whole process. I finally decided on a ring, and she was kind enough to include a small discount since it was a little over budget. She also took the time to educate me on the product and how to maintain it. Overall, my experience with Sarah superb! Would definitely recommend."

"October 2023 - I used to love this company and now they are selling products that are no longer 14k gold (cost over $500). I bought my husband a wedding band that was 14k white gold and in less than 4 months the color changed white gold to an odd yellow color. He is exchanging the ring but I am worried the same thing is going to happen. Additionally, I bought him a 14k gold bracelet here (also costing over $500) and the color is no longer gold. It is a pink color. This we can't even exchange because it is past the 2 year warranty. I will no longer be buying from this company and used to love it. The quality is pretty awful now. We also really bad customer service experience in the soho Mejuri store when we went in to show the ring and bracelet. The sales rep was extremely rude to my husband. Update as Nov 2023 - Mejuri replaced my husband's wedding ring in October. The ring yet again changed from white gold to a yellow color in 4 weeks. At this point we would like our money back to purchase his ring from a company that sells real gold."

"DO NOT GET PIERCED HERE. I usually go to tattoo/piercing parlors but got a tragus piercing here because my sister wanted to get something "done" together. I completely regret coming here because now I have an infected tragus piercing. One, I don't think mejuri focuses on the actual healing process of a piercing (focuses on aesthetic instead) and doesn't do well with informing the client what can/can't be done. I've gotten several cartilage piercings before and the piercer inserted a bar that's WAY too short for my tragus (left no room for swelling/healing). Because of this, my piercing has consistently been infected and has a keloid despite how much I clean it and avoid laying on it. Not only that, but I found the piercers provided basically no after care besides some QR pamphlet...which I found embarrassing. I can't imagine if you're someone who has no experience with piercings and your piercer doesn't even educate you on after-care. Luckily I have experience with piercings so I know the protocol; but every other piercer I've been at has always done a through aftercare with the client letting them know what to do. Also, usually they have saline solution you can purchase to clean the piercing (mejuri does not offer that...and I consider that pretty standard for a piercer to have on hand for clients). Maybe if you're only buying jewelry, come here. Otherwise you'll just leave with an infected ear and to be out $200-$300. Go to a proper parlor and it'll only cost $20-$60 for a piercing."

"We went to this shop twice on our weekend trip because we loved it so much! The first time was a busy Saturday, but the girl helping us was still super attentive and made us feel like the only ones in the store. They didn’t have the ring I wanted in stock, so she shipped it to my house for free. The second time was a quiet Monday and the experience was just the same. We found a stacking ring to add to my wedding set. There was a small line to get into the store on Saturday, but we only waited a few minutes. The store is very clean and well kept. I will be dreaming of this place from home! I am now a Mejuri addict!!"