Graff New York, Madison Avenue 710 Madison Avenue, Manhattan, New York 10065

"My now fiancé and I got our engagement ring from here recently, and the experience was amazing. From the time I booked my appointment until now the experience still goes on as Tony, who helped us, checks in with me still --his customer service is top notch. The assortment of rings Tony had waiting for me were exactly what I described and all were beautiful. Of course we found the one we wanted and I now get to wear this gorgeous ring from Graff! We plan on going back to Tony for our wedding bands. I highly recommend this store and Tony!"

"We worked with WenWen and it was truly the best experience we had. She was lovely and so supportive on finding the right ring. The stores environment was so welcoming and the staff was so nice! Coming in made my whole day!"

"The worst location of Graff I have ever been. My partner and I went there for wedding bands shopping. We were not quite into the wedding bands the sales lady showed us and asked if she had other recommendations. She then said to us “maybe the time is not right”. I am still in shock. There’s no way a wedding band sales person telling us it’s not the right time. She’s a Asian lady and make sure you stay away from her!"

"Great engagement ring shopping experience, Tony was very knowledgeable, helpful, and considerate. He’s everything you’d want in a gemologist/sales specialist, highly recommend him!"