Pandora Jewelry
20 Hudson Yards, Manhattan, New York, United States
About the Pandora Jewelry
Pandora Jewelry is a renowned jewelry store located at 20 Hudson Yards in New York, United States. Founded in 1982 in Copenhagen, Denmark, Pandora is known for its hand-finished and contemporary jewelry made from high-quality materials such as 14k gold, sterling silver, and Pandora Rose metals. The store offers a wide range of products including charms, bracelets, rings, earrings, and necklaces. The friendly and attentive staff, such as associate Melanie, provide excellent customer service and are knowledgeable about the merchandise. Customers have praised the store for its helpful and patient staff, as well as its efficient service. Visit Pandora Jewelry at 20 Hudson Yards in New York today to be inspired by their beautiful and versatile jewelry collection.
Photos of Pandora Jewelry
20 Hudson Yards Space 310, New York, NY 10001, United States
Opening hours of Pandora Jewelry
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Pandora Jewelry
"Worst experience!!! My boyfriend had bought me necklace as a present and he paid full cash payment. It was $1469.81. I didn’t like it and came to return. I was being told that pandora cannot exceed over $500 cash , therefore I will get the remaining balance on check. When I told since I made the full payment in cash and it’s within 30 days with original receipt, I should be getting full return payment back in the form of the original payment which was CASH!!! Also, that’s what it says on the original receipt that within 30days, the return will be given in its original form of payment or check!!! The associate tells me since it’s over $1000, they can only give me $500 cash and remaining will be on the check. I agreed. Again, the associate calls someone possibly manager, and she tells me actually since it is over $1000 , the only return they can do is via check and it will take 30 days. So at the end I am like OK!! Later, the associate says since it was your boyfriend who bought it, he would need to come in to verify the customer information and then they can process the return!!! I would understand if the payment was made through his card to verify with his ID but it was done via cash!!! Overall, I was not pleased with the customer service on how they handled my return as they do not go by their own policy that states, return will be done in the form of the original payment. The associate didn’t seem to be knowledgeable on how to handle it as she had make couple of calls and had me to wait over 30mins!!I unfortunately it will be my last purchase from pandora!!!"
"I came in to buy a birthday gift for my friends. I wanted to purchase birthstone rings, but couldn’t remember the stone color for the month. The associate assured me that she had a chart for the stones, and could find the stone for the month. I was sold two rings in the wrong birth stone color, which I had to find out about online! And it was final sale. Highly disappointed!!! Plus associates talk about customers in their faces. Very unserious staffing"
"Had the most incredible experience as a customer here. I was welcomed and treated with dignity and respect but at the same time I felt like I was part of the group. I would never be treated like that back to my country where they would just laugh at a man that wants to buy a bracelet for himself. Would always come here to get my charms and other products since I live in Queens just across the bridge. Thank you so much girls."
"Visited the Hudson Yard branch from the UK to purchase a NY charm as a reminder of my recent holiday. Sales Assistant was extremely helpful and friendly. I am very pleased with my purchase."
"Horrible experience the customer service is insane, I couldn’t even be in there for 5 minutes because they first judged us before we asked for help then the don’t even pay attention to us they simply ignore us. Then they go ahead and say that they don’t know what language we were speaking or what we want even though we were speaking in English, then as we’re leaving they go ahead and start making comments under their breath and are looking us up and down as if we were clueless nobodies worst place to go. If you want a good experience at pandora go to the one on 34th st or 5th ave at least they know how to treat people unlike this place"
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