Prisma Health Behavioral Health–Boiling Springs

"I have been coming here for years. I used to have to go White Horse Rd to for internal medicine. Dr Spinks is excellent! She listens, she's caring, she makes me feel comfortable. Her nurse is so nice, she asks how I'm doing. I don't fret or become overwhelmingly anxious when going to see my doctor. Reception is great, if one is busy, another will say I can help you here. They always ask if I want a print out of my visit. And they are understanding and patient if my card doesn't go through the first time for my co-pay. There is a pharmacy inside too! 2 tv's in the lobby, one usually has programming for adults, and the other has kids programs. Since COVID, they they have turned chairs so seating is spread out. They have masks if one is not worn. They have hand sanitizer too. Single stall handicap accessible bathrooms with changing tables. There is no other place I would rather go for my healthcare."

"Dr Hecht takes his time to thoroughly listen to me and make a plan for my needs. His nurse was extremely caring and knowledgeable as well. The front reception was better than average. I’m the type of person if I come up to the reception area and you’re working on something, look up and say I’ll be right with you, otherwise I feel unseen just standing there while you’re writing or copying."

"Very poor customer service, and high rates."