Tricounty Radiology - West Ashley

"Everyone was accommodating and personable. Marie performed my MRI and demonstrated compassion and professionalism. I highly recommend Tricounty Radiology for convenient and affordable oupatient MRIs."

"This place along with the west Ashley location have been great to me over the past 3.5 years. Went in for mri back pain originally and they spotted a small kidney cancer tumor, saved my life as far as I’m concerned. Had numerous follow up visits at both facilities since with no real issues. If I had to criticize anything it would be that I have been quoted lower prices on the phone while establishing visits then hit with larger fees on arrival but other than that they are pretty good"

"I’m not currently a patient yet. But I called up to the West Ashley location and I talked to a girl named Jenny. I asked her about prices, and how large the machines were and she was so kind and so empathetic with my claustrophobia. As soon as I can get up the nerve to actually get my MRI, I will definitely go there."

"Terrible experience. My husband's appointment was booked over a week ago, paid for through 3rd party Radiology Assist & confirmed several times. I was instructed to call the facility to confirm the date with TR as well, which was done and confirmed verbally at 6:10 pm with Todd. Somehow between that evening and the day we arrived the wrong date was entered and the appointment was entered as Monday when all of our confirmation and paper work stated Tuesday. We showed up 15 minutes early to check in and were told by the gentleman that we are not in the system and after a further search said that the appointment was the day before. I handed him all of the paper work and he took to the back but did not clarify whether they would honor that paper work and get us on the schedule that morning. We sat for 40 minutes in the office, from 7:45 to 8:25 with no response, other than a glib, non-courteous "we will see." The response to this will likely be a request to "call the manager", but the manager held the paper work for 40 minutes with the "we will see" attitude, so the ball was dropped there as well. It would have been an easy remedy, no one was in the lobby waiting at all for entire 40 minutes that we were there, we could have been told "We will work this out and get you in" but that didn't happen."

"This is conveniently located.. The staff has always been friendly. And the business itself uses up to date 2020 check in process. All of your paperwork is done via iPad. It’s quick and easy to follow. The waiting room is bright with lots of windows. When you go back it’s clean and comfortable. I have had ultrasounds, CT’s, and MRIs done with and without contrast on multiple occasions over the past 5 years. This is a location that I will continue to use. I hope their customer service stays as it is."