Beaufort Memorial Breast Health Center

"I contacted the Patient Advocate and called my referring OB-GYN about my frustrating experience with this facility. I experienced a lot in this one visit, but I was compelled to make a public post because I learned something. I learned if the Mammogram hurts you, the technician can adjust the pressure. No one has ever told me this, and this wasn't my first Mammogram. I overheard another technician telling another patient if the exam hurts, let the technician know and the technician will adjust the pressure. I overheard this as I was waiting. At first, I thought it was a racial thing because my technician didn't tell me and I was in pain. I don't think my assigned technician was a racist, but I wasn't told about adjusting the pressure either. I needed to share this and let others know to speak up if your Mammogram hurts. Be encouraged!"

"I came in for an ultrasound that I was rather nervous about. The ultrasound tech, Angela, was so patient, caring, and empathetic to the way I was feeling about needing the ultrasound. She answered all of my questions thoroughly and helped ease my every concern. She was amazing!"

"I had appointment yesterday 6/20/23 at 2:00. Arrived to find there was a glitch in the order and proper test arrangement. Marybeth was at the front desk, thank God! She went above and beyond to assist with “fixing” the problem which was not easy. If she had not done this I would have had to drive back to Hilton Head from Beaufort and reschedule. After multiple phone calls to my PMD she got it done and all with a huge smile and kindest attitude. Angela was now going to do my Mammogram and Ultrasound, again I was greeted with a huge smile, a reassuring attitude and was given confidence I was absolutely in the right place. This was the most positive and comfortable Mammo experience for me, ever! I am a nurse, meaning I can be very critical of healthcare workers and their performance. This was the best, A+ ladies. A huge thank you from me."

"Receptionist was very nice, tech who did my ultrasound was nice. Was there for a lump and did not even get to speak to a doctor. The pain I'm in was not addressed at all. The tech literally said, pain cannot be seen on ultrasound and had no other recommendations. Some random lady who works there walked in twice while I was half naked getting an ultrasound. One time was to get a water bottle she had forgot. The other timewas just to see what was taking so long. When I called about this, she only said I'm sorry I will talk to her. She did not seem shocked by this or anything. I'm getting a medical procedure and this should not happen. Noone should be in the room unless needed for the procedure."