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Coastal Neurology PA
1833 Paris Avenue, Port Royal, South Carolina, United States
About the Coastal Neurology PA
Coastal Neurology PA is a leading medical institution specializing in neurological care, conveniently located at 1833 Paris Avenue in Port Royal, South Carolina. Our team of experienced doctors and health professionals are dedicated to providing comprehensive and personalized care for patients with neurological conditions. Whether you are seeking treatment for headaches, seizures, or other neurological disorders, our expert team is here to help. At Coastal Neurology PA, we are committed to improving the quality of life for our patients through advanced medical care and compassionate support.
Photos of Coastal Neurology PA
1833 Paris Ave, Port Royal, SC 29935, United States
Opening hours of Coastal Neurology PA
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 15:00
Saturday:
Closed
Sunday:
Closed
Reviews of Coastal Neurology PA
"Do. Not. Go. Here. Worst experience at a medical practice. Ever. Scheduling was difficult. Had to leave message and then call back when no one returned my call. Arrival in waiting room was very unfriendly. Signs are posted that are not very patient friendly. (See photo) Receptionists keep frosted sliding door closed and patients need to knock on window for service. Paperwork was unprofessional. Was told I would receive my test results “in 3-5 days”. Was told I would be sent a link to patient portal to view my own results. No call and no link. Started calling the office and left daily vm messages. No calls back. Finally drove (hour and a half round trip!) to the office in person. Knocked on the glass again and was able to get results—after being told they are short staffed and don’t have time to check vm messages. Overall this office needs help—in how to welcome and treat patients. Use another neurology practice unless you enjoy being frustrated!"
"I have been a patient of Tiffany Rossi's. She seems to be fine and knows what she is talking about but the front office at the Okatie location is terrible. I was referred out to another medical specialist and was never contacted. I was never given the information to who I was being referred or their contact information so I never really knew if they followed through or not. I called their office and had to leave a voice mail. Still no call back. Drove to their office only to find them sitting around the front desk not looking that busy. One person in the waiting area Poor customer service."
"I showed up for an appointment and the receptionist said I was not a patient there. I have been going to that office for more than three years and I have seen several of the doctors in the hospital from that office. Although that through the years I had seen a doctor and her physicians assistant, or a nurse practitioner. I made this on the young lady look it up and solve the problem. She did that and gave me an appointment for the next month. I wasn’t very happy with that because this appointment was a follow up from an MRI because I fell and was unconscious. I can’t remember how they solve the problem, but I was seen that day and the problem was solved. I persisted and they solved it. Well done!"
"If you expect any sort of follow up with this office (office manager) you should not expect one. First and foremost, this office has one of those wonderful automated phone systems which the whole world hates, second you never get a live person and are forced to leave a message which they never respond too. It’s been three weeks from my initial appointment and after leaving several messages, I have yet to hear back from the office manager. I have been told that the manager is responsible for working with the insurance companies for approvals and no one else can help. I have worked in the medical field my entire career and have never had such a difficult time with a doctors office."
"I’ve been to this clinic several times and had the best visit today with the Nurse Practitioner, Christine. I also see Dr. Bettle, and he is great. The office staff wasn’t so great the last time I was in there, but they were friendly and more organized today, specifically the lady closest to the window. She’s always kind and welcoming."
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