For Pet's Sake

"I want to preface this review by saying I did really enjoy taking my bird here as I felt confident she was safe and I personally enjoyed the atmosphere however recently I took her in for a nail trim (I go about every 3-4 months for this) and at first it was the same the manager (I presume she is always there with orangeish hair and seems to be in charge) was very sweet if not a little overwhelmed and took her in my bird came back bleeding about 5 minutes later this in itself was not the worst thing ever as i know if the quick is cut they bleed and it’s not hard to stop however her quick is rather easy to see has her nails are clear but everyone makes mistakes they took her back stopped her bleeding and even cleaned her perch in her carrier which was very kind however one of her nails was cut in half not fully trimmed but cut in half vertically so she was standing awkwardly and it was longer then all her other nails so I was worried it was going to get caught on something, I asked if they could fix that and the lady helping me was clearly annoyed by the ask and took her back a 3rd time. This was surely traumatizing to some degree for my bird and I was astonished they would even bring her back with a nail like that. She was brought back and I was told they “hand filed her nails to make them look pretty for me” and charged me the 20 dollars. I do really like the vet and I’m still unsure if I will return or not but this was frankly gross negligence and was very disappointing as I had so much respect for this business"

"Our beardie was attacked by our cat... They were so sweet and caring there. Offered us a treatment plan that we could work with and that we were satisfied with. Every single person there was so kind to us and made us feel very welcomed with any questions we may have. They even called us the next day to check on him!! I would refer anyone with reptile or bird issues to this place!!!"

"Love that they are an exotic-only vet! Needed an appointment for my chinchilla and they were booked for a while but said to call in each day at 9am to see if they have any urgent care drop-off appointments available. We got one the first Monday we tried. The staff is all incredibly nice and the space is very cute and clean. The doc called me himself and gave me a detailed rundown of treatment and things to keep a look out for moving forward. I’ve got no qualms driving from across Atlanta again for any needs in the future. This place is great!"