Sweet Grass Cleaners 211 Saint James Avenue, Goose Creek, SC 29445

"I traveled out of town to come here because of the good reviews I saw online. The lady at the register isn't the most friendly person, whatever. I was given an incorrect total when dropping my items off and was (unpleasantly) surprised by the price they requested upon pickup. Then, my second item wasn't ready at the time they said it would be on my ticket, so now I have to make a third trip back. I may update my review depending on the cleanliness of my item when I finally get it back, but at this point I will not be returning."

"Took a mattress cover made from 100% wool that specifically states dry clean only over there along with shirts, slacks. These "wonderful, literate" people shrunk that mattress cover. Genius obviously washed it, it was 100% NOT dry cleaned. The cover is ruined, shrunk, won't fit over the mattress ever again. $250 to replace. If you have ANYTHING expensive that actually needs dry cleaned- these people basically run a coin laundry and screw you out of money.This place is NOT a dry cleaners. Oh yeah and I paid $27 to have that cover dry cleaned."

"Dropped off my military uniform to pick up with a large ink stain on the top of one set. Promptly returned to address the issue, only to be met with "I don't know what to tell you, but there is no way we did this." No apology, attempt to rectify the issue, or anything. Needless to say, if you care about customer service, and protecting your garments, especially your uniforms, please look elsewhere."

"My son dropped off my custom made t-shirt blanket. It had never been washed. I was told by the company that made it I could just put it in the washing machine. Which I probably should have done instead of letting this company clean it, ruin it and then lie and state that I dropped it off messed up and she tried to catch me but I pulled off. As I stated in the beginning my son dropped it. The blanket was in his name. He says that she looked it over before he left it. Even asked him questions about the size. Reviews are not something that I do when someone doesn’t give me good customer service. But they lied. They ruined the blanket and said (I) brought it to them like that. They offered to fix it. Not happening. Admit the mistake. And don’t blame the customer. And put a “defective before cleaning” tag on it. Refund my 24$. Apologize. Don’t lie and say I paid $$ to have a raggedy blanket cleaned. (They didn’t say that.) But they might as well had. We don’t have a lot of cleaners in this area. But this place will never ever get my $$ again. Find another place. And the lying lady is very rude. She was rude when I called to see how much it was so I could send my son to pick it up. But I went instead. Unbelievable.smh."