Vetco,

7400 Rivers Ave, North Charleston, SC 29406, United States

"Vetco clinic uses deceptive practices! They say they do not charge to see the doctor on the front end. When you asked for a prescription to go get your medicine filled somewhere else because their medicine is $80 more. They tell you have to buy at least one dose from them before they can write a prescription. They do not write prescriptions. They say they email it to you, when you go to look up your prescription and get it filled, there’s no prescription. If you call their customer service they tell you must bring your dogs and make another visit to get a prescription. I did this with my dogs and waited over 30 minutes for them to figure out how to write me a prescription and still somehow did not list any medication. Again, asking me to pay for another prescription for one month in the store. It is in their consent, form and agreement that you sign saying that you have the right to ask for a written prescription. I took the paperwork that they gave me to the pharmacy, there is no prescription listed I call the customer service again, and explain my situation. She tells me I again have to go back and have the dog seen at the clinic. and when I asked to speak with a manager, the customer service representative quit talking to me, and eventually just hung up the phone. I will be reporting them to the state board of veterinarians . They are making their money on the back end by over charging for medication and sell you test and shots you do not need! Don’t waste your time or money go to an established veterinarians office."

"Thank you, Vetco for providing services are fur friends need and doing it at a cost that doesn’t break the bank! Staff was sooo great and the experience was fast and friendly"

"Getting vaccinations for my baby was very pleasant. She was calm and they talked her and me through every step. I had a difficult day and my kitten had a rough start, Vetco was a breath of fresh air."

"Never returned my message and also picked up the phone and hung up. I tried calling back again and no answer!! Wow, how are we supposed to help aid in the population of unspayed and neutered animals?!?!"

"I took my dog in just for a rabies shot. I do not vaccinate my dog for things like bordetella simply because it is not necessary for their living situation. I only vaccinate for distemper ONE time in my dogs’ life because studies show a single vaccination for that is enough to protect a dog for life. Over vaccinating dogs can harm their immune system and do more harm than the illness they claim to prevent. We stick to the most natural care plan as possible for our dogs. We do not give them heartworm, flea, or tick preventatives either due to one of them having issues with seizures caused by them in the past. We use all natural topical repellents (essential oils)instead and have never had an issue since. They are even fed a completely human grade raw diet. Whether any of that is proven to be true or not, this is how we care for our dogs as we believe it is best for them and we have every right to choose how we care for our dogs. The Vetco employees were extremely pushy about wanting to put my dog on heartworm preventatives and do every other vaccine they could. They tried to pressure us into it by saying how often the heartworm tests come out positive (as my dogs came out negative). I told them multiple times that they can give me all the info they want but I will be researching everything at home after, I will not agree to anything right now. They just kept trying to make the sale and the girl that the vet sent over to us was telling us things about heartworm that weren’t even true!! Vetco services are absolutely disgusting for trying to pressure me into something after I even said I’d take the info and research it later. They are more concerned about the sales than the dogs. I’m sorry I even let them do my dog’d rabies shot today. I’d rather pay a vet a $70 exam fee plus the shot to at least take her somewhere where they care about her wellbeing rather than making a sale."