Lane's Well & Septic LLC

"Absolutely excellent service. We were out of water for two days and after calling around we got ahold of Lane's. They were here within the hour and diagnosed the problem. Had us a new pump and line installed within an hour and everything works perfectly."

"Called and asked the gentleman about the pump-out service, then asked where in Walterboro they were located. He said we're not and hung up."

"Saw some poor reviews about calling the company which made me reluctant to get an estimate but I just called and the guy is nice and helpful as they come! Obviously sometimes it's the caller rather than the callee ;)"

"I called Lane's Well & Septic, LLC. The gentleman who answered the phone was extremely rude. He asked what I needed and that he would give me a price. I explained to him that I was pretty unfamiliar with wells and may need some help/guidance. I explained I was looking to have a well installed so that the local electric company has something to run power to. He asked in a harsh tone, "...So you don't want water you can drink..?" I said, "Well, I'm not really sure. I mentioned needed to well for agricultural purposes because that was a question another well company asked me." Instead of trying to understand and remaining helpful, the gentleman said, "Ma'am I don't think I can help you." *Click* Poor customer service towards a very interested customer."

"Contacted Mr Lane about our failing drain field on Thursday, by lunch time Friday they had a new field installed. Mike and his crew was incredibly nice and efficient! Very reasonable cost considering the situation and would highly recommend them. We will be having a new house built soon on another piece of our property and they will get the contract for the new well and septic system."