About Us
Textile Restorations, located at 452 East Boundary Street, Chapin, South Carolina, United States, is a premier laundry institution specializing in the restoration of clothing and household fabric items distressed by fire, smoke, water, or mold. Operating as Renew in the insurance restoration industry and Renewal Logistics in the fulfillment industry, we are dedicated to restoring our client's way of life, one garment at a time.
Our highly trained and certified employees are experts in delicate restoration projects, catering to high-profile clients such as celebrities, socialites, media figures, CEOs, and professional athletes. We pride ourselves on our quick and efficient response to losses, providing on-site assistance within hours of your call. We offer pick-up and delivery services, ensuring that an itemized estimate reaches the adjuster or contractor within 72 hours or less. Our emergency services are available 24/7, putting us on your schedule and saving you time.
With a meticulous inventory process and electronic barcoding system, we manage each item throughout the restoration process to guarantee that our customers receive back every item removed from their site. Our innovative ozone application process, developed by Bryan Folk in 2002, allows us to permanently remove odors from textile items in just one hour, significantly increasing our salvage rate to 98%.
By salvaging 98% of all items affected by fire, smoke, water, or mold, we provide substantial monetary savings for insurance companies and the insured. This means that items with sentimental value, such as wedding gowns, stuffed animals, or family heirlooms, can be saved in almost every case. Restoring your way of life, one garment at a time, is our mission at Textile Restorations.
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Reviews
"They arrived in a timely fashion. Everything was right to business. They were friendly and professional. We are very happy with their service."
"Had a fire in my house that luckily didn't do much damage other than soot damage all over the house. Renew/textile restoration was contracted through my restoration company and they came and got my belongings shortly after the incident. I thought everyone was very professional and helpful. The only reason I didn't give 5 stars is due to a communication issue which is probably a lot of my fault. I was still living in the house and they took every pair of shoes out other than the ones that were on my feet. They brought back most of the shoes but I needed a pair of hiking boots that I described in detail and they brought back almost every pair of boots other than that pair which they mailed the next week. I wasn't too tore up over it and they did great work so I'd definitely recommend them."
"The people that work for this company are not honest people. I had a house fire back in August and this company was hired by Serv Pro to restore my items back to the previous condition before the fire. They did a great job with my clothing which is why I gave two stars, but they damaged my refrigerator in places that weren’t there before they moved it. This company is really backwards because they weren’t supposed to take my refrigerator in the first place. When I sent pictures and proof, they pretty much denied it and said it was like that prior to them removing it. God knows the truth. I know what dings it had and that didn’t give your employees the right to add more damage. You will reap what you sow!"
"Had a burst pipe that flooded my downstairs and got many of my rugs wet. Textile Restorations came to my house, explained the process of cleaning and storing them, and took them to be cleaned. Their contact with me was very prompt and efficient. Marcia and Reggie have been great! I highly recommend this business!"
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