Best Buy,

110 E Blackstock Rd, Spartanburg, SC 29301, United States

"I purchased a television from Best Buy. A 55" LG CE oled. Paid them cash. $1753.00. I scheduled a delivery 10 days from the delivery date. The delivery was stated via email between 12:30 - 4:30. I chose the day so I could take the day off to receive delivery. I get a call at 3:30 that afternoon that they are not going to be able to deliver and request reschedule. In addition a 5 to seven days for a refund if I cancel the purchase. That folks is the service at Best Buy. I recommend everyone to do business with anyone other than Best Buy. Customer service is absolutely terrible."

"Remember good customer service? Remember when you couldn't walk into a store without being approached by a sales person? NOT here! We knew what we wanted and which locked cabinet it was in. Took a long time to get someone to actually come unlock it for us..."

"I have been a loyal Best Buy customer for years. Have the purchases on the app to prove it, but I can not do it at this location anymore. Customer service is the worst I have ever seen. They are unable to handle simple situations the right way. Just finding a person to help you is sometimes impossible. I have requested to speak to the District manager several times and have been unable to get in contact with him. Maybe that’s why they treat people the way that they do. Love the brick and mortar store, hate that you have to deal with some of the people they allow to work at this location."

"Not the normal customer service they normally have. After finding out product, we had to find someone to help us. She was very helpful and courteous. You can scan the barcode in store or just look online. We needed to see in person the product and had questions."

"I came to Best Buy to get new truck speakers and was helped by Jon C. He surpassed anyone that has ever helped me at any store with his knowledge of the products and how Pearson able he was. He took his time with me, explained everything I was getting and why he believed the speakers he was recommending were best for me and even went as far as teaching me how the speakers work and the power they need, was extremely personable the whole time never getting annoyed and carrying out conversation the whole time he helped me. I’ve been to Best Buy twice in the past few months and will only shop their if Jon C. can help me."