Palace Nails 1400 Boiling Springs Road, Spartanburg, SC 29303

"TERRIBLE. My 19 year old niece and daughters went here. They made them feel so uncomfortable. My niece told them she didn’t like her nails they were to pointy and that they were too thick and uneven. They started yelling at her she calls me, so I call them and the lady tells I’m busy honey I’m busy honey. Then starts yelling at me and hangs up. I call my niece back to make sure they are ok, the lady’s yelling in the background about the conversation we just had but she’s “busy” smh. Don’t go here. It’s awful. They treat you so bad. I wish i could leave no stars. UPDATE to add my niece just left and while she was there the lady said “did your mom leave this review” smh. My children who were 11&12 were scared of this manager Jenny. She was yelling and screaming after she hung up with me."

"Jenny, the owner is very rude and have bad service. She got upset with me because I told her I didn't like how she did my nails and she refused to fix it. Her daughter and Kim is usually who I go to and better than her but she's always my last resort and she always available and I see why but i was pressed for time. She didn't polish all the way to my cuticle. There's spacing between my cuticle, nail bed, then the polish. I'm the customer, I tell you how i want my nails done. Not you tell me (the customer) how it should look. She also applies way too much polish and she'll make your nails look thick. She banned me from her shop but if you ever go there, go to Kim or her daughter. In the photo, look how thick my nails are and it already looks like I need a polish change because she didn't polish all the way back to my cuticle plus she didn't clip my cuticles good enough. If you scroll through the reviews, more people have said the same thing. She don't go all the back to the cuticle and the sides. And she made sure she reminded me "this is my shop" like ok girl do you want a cookie. Your employees are better than you as the owner. Take notes from them Jenny. Just because you the owner doesn't mean you can give bad service"

"I walked in and they were very rude. Saying “you have to wait” and me and my friend said ok. Then when we got up there to get our nails done, she was so rough with my nails, made all of my nails bleed and didn’t even say anything. She rushed doing my nails so they came out bad, didn’t let us see all of the colors they had. They are just very rude and rushes at their job when they are supposed to take their time. I will never go back here. Also the nails on one hand aren’t even the same size on the other hand."

"First thing you notice when walking in is the chemical smell in the place. It's very small and poorly ventilated. I went in and asked for a gel manicure and pedicure. To be honest, they did a great job as you can see in my picture they looked very nice. However, as I came to find out three weeks later, I did not get a gel manicure. It was an acrylic polish that took another nail salon over an hour to remove, trying to be gentle to not strip my nailbeds. Which made me very upset as I repeated my request several times to several different people while there. The stuff they used lasted long and looked great but at the cost of my nail beds. I would not recommend this place."