Pet's Favorite Vet

"Very pleased with the staff, the care, the facilities, and the fact that my cat could wander around the exam room. Sara, our tech, and Dr. Caroline have both been great. I appreciate them getting us in quickly."

"We wanted to be a new client, but received a link to pay $120 in order to hold our appointment. This is unacceptable and to me shows they care more about money than my pets. If I could give negative stars I would. Uodate:Your response said I was sent something prior to the text I never received it. Your response also said I was told this was refundable, that was never said either. Sad that office policies make the vet , who may be awesome, look bad.I am not a “no show” client yet there is a lot of explanation about those people . Wanted to make sure you understood the communication was not as you described"

"I took 2 of my cats there earlier this year for vaccines and things went fine. I took one there yesterday and the whole vibe was just off and weird. No one asked me if I wanted a 3 yr or 1yr rabies vaccine and no one went over what to look for as far as a reaction. I asked the lady checking me out if my cat were to have a reaction, it would probably be in the next couple hours, right? She said, “That’s a medical question and I can’t answer that”. Not, “I’m not sure, but let me find out” or “let me get someone who can help”. It was just weird. $50 for a rabies shot and a tech appt where all they did was weigh him, get his temp and give him the shot. I sent my parents there as well and they have felt very weird with them too and they also were charged the “holding fee” for their appointment and was told “it will be kept on file for future appointments”. WTH?! The vet was not very confident in their answers when questions were asked. That makes us lose all trust right there. The techs that helped acted like they had no common sense to the questions that they were being asked. It’s like everyone in that place answers based off of a script they were given. Micromanagement much? Oh and if you call them and don’t leave a message, they call you right back……”I saw you called….” Um, CREEPY! They see it as great customer service but I see it as weird as heck. I think we will be looking elsewhere. I’m just not comfortable with the vibe in that place."

"I cannot express enough how grateful we are for the outstanding service we received from the team at this clinic. Their dedication to our pet's well-being was evident from the moment we called. They managed to squeeze us in for a same-day appointment, a testament to their commitment to their patients. Dr. Caroline, our attending veterinarian, was simply amazing. Her depth of knowledge and passion for her work shone brightly during our visit. What truly stood out was her willingness to go above and beyond. She patiently answered all of our questions, addressing our concerns with genuine care and expertise. It was evident that she wasn't just doing her job; she was genuinely interested in the well-being of our beloved pet. The entire staff, without exception, was warm, welcoming, and professional. Their palpable kindness and compassion created an environment where our pet felt comfortable and secure. Every member of the team played a role in making our experience exceptional, from the front desk to the technicians, all the way to the skilled hands of Dr. Caroline. Not only did they provide excellent medical care, but they also took the time to explain the treatment process thoroughly. Their willingness to educate us about our pet's condition and the recommended procedures demonstrated their dedication to ensuring we were well-informed, enabling us to make the best decisions for our furry family member. In summary, the care, dedication, and expertise exhibited by the entire team were truly remarkable. We left the clinic feeling reassured, knowing that our pet had received the best possible care available. On a scale of 1 to 10, this clinic undoubtedly deserves a perfect score of 10. If I could give them more stars, I would! Thank you to all the wonderful staff for your exceptional service, and for taking the time and care to treat our sweet fur baby. You have our deepest gratitude and highest recommendation."

"I'm very happy with the quality of services and fair pricing at pet's favorite vet. The techs handle my cat with care and walk me thru what they are doing (Sky and Brianna are particularly AWESOME!). Pricing is fair, service is fast, and everyone gets a private room when visiting so I don't have to worry about my already stressed cat being stressed by other animals. Would recommend this vet to anyone with cats :)"