BlueWater Market

"I'm pretty sure no one reads these, or if they do they don't even care because it didn't look like there were any responses from any reviews. But I want to say that I've lived in James Island for almost 3 years and this used to be a really good convenient store. It had some really good employees and there were some good managers, but I don't know what happened to them. In the last 6 months customer service has gone WAY downhill and today was horrible. I can honestly say I will never shop at that gas station again. I went in there and asked for two gallons of gas and the cashier looked at me like I was stupid and said " I need a number! " And I said well it's 2 gallons how much is a gallon? And she said "Look at the sign!" I was blown away, I could not believe it, but then again I guess you get what you pay for and they are having a hard time getting quality help I am sure, like everyone is. I was just blown away by the rude, horrible customer service. It's almost like she was mad at me for asking her to figure up 2 gallons of gas. Not to mention the fact that the manager, (I'm pretty sure she was by the kind of shirt she was wearing) was standing right beside her and all she did was smile and did not chime in to try to correct the associate at all, blew me away! I was in retail for almost 20 years, a manager for Publix, Walmart, and a few others, and let me tell you customer service is not what it used to be there or anywhere, but if I was a manager still and heard one of my employees talking to a customer like that unjustified I would have absolutely stepped in and handled it. Very disappointed, what a horrible experience and I can honestly say don't waste your time shopping there or stopping there drive a little bit down the road and go to Circle K or drive a little bit further and go to the nice Refuel that's been built, don't waste your time dealing with the rude, horrible employees of the Blue Water on Folly Road!"

"This used to be a great local gas station. Unfortunately their customer service has taken an absolute nose dive. Employees here could absolutely care less now, which makes me care less whether I ever spend my money here again. Customer service is seriously a dying art and is dead here,spend your money elsewhere"

"They gave my daughter very cheap cups and then they got mad because she used two but that's the only way she wouldn't have the cup leak. And the music it very loud. It hurts my ears."

"The women working were so very pleasant to be around. Very clean bathroom with great customer service. Absolutely made my day with such amazing attitudes!"

"I have never had a better experience in a gas station lol the bathroom was clean, everything was stocked and kortnee and tabatha were very personable. My review is specifically for the service I recieved from kortnee. She spoke respectfully and greeted every person that walked in, upsold every customer and wished them well during the storm we're experiencing all while handling the register and sorting stock at the same time. Give this girl some recognition. She makes your gas station a commodity."