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Velocity Powersports Ladson
151 Gateway Drive, Ladson, South Carolina, United States
About the Velocity Powersports Ladson
Velocity Powersports Ladson is a premier bicycle store located at 151 Gateway Drive in Ladson, South Carolina. We offer a wide selection of top-quality bicycles and accessories for all your cycling needs. Our knowledgeable staff is dedicated to providing excellent customer service and helping you find the perfect bike for your lifestyle. Whether you're a casual rider or a serious cyclist, we have everything you need to hit the road or trail in style. Visit us today and experience the thrill of cycling with Velocity Powersports Ladson.
Photos of Velocity Powersports Ladson
151 Gateway Dr, Ladson, SC 29456, United States
Opening hours of Velocity Powersports Ladson
Monday:
Day off
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 16:00
Sunday:
Day off
Reviews of Velocity Powersports Ladson
"Larry was so awesome! He is very responsive, professional, great sense of humor and low key. We will definitely recommend him!"
"Larry is hands down the best salesman at Velocity. He helped me get exactly what I was looking for at the payment I needed. I couldn't be more happy with my purchase. Velocity has a great selection and an awesome sales team. If you are looking to make a purchase, run on down and see Larry. He will do the work to get you what you need!!!"
"Started the day off by looking for a used Suzuki Gsxr and by the end of the day never thought I would be riding and owning a brand new Ninja 636! Love the bike and the performance and absolutely love the ride. Bike performance is amazing and a lot quicker than I thought for a 636. So over all I have to give it up to Paul at Velocity he really came through and got me a great deal!"
"Abigail, the cashier was phenomenal. She was very kind efficient and friendly. Jacob, the salesman was fun personable and made our experience. Absolutely wonderful. Thank you so much guys. I’ll be back for anything needed."
"I'm not sure exactly where to start. So we'll Starr at the drop off. R6 came in for a very simple insurance claim. Hit a 4x4 post on 26& 526 merge. Needed new rims & tires installed. But they went all out picking every single part with a nick. Even after explaining there was some previous damage that was noted with insurance. Installed of listen to my request not to file such parts due to the previous accident. They did anyways! After 5.5 months of back and forth bring insurance documents that were constantly lost or misplaced I got the bike back. Only to find a 2020 R6 Raven born 12/21 was left to the elements. The bike was show room kept and explained when dropped off. But that wasn't even the worst part. I had two new rims installed. They put the old tires back on the bike after being paid for new Dunlop Q3+s. Fyi the rear had a nail in it. Yet the tech reinstalled the tire. Poor tech skills, After basically just wanted my bike with the new tires that should have been on it to begin with. I had to settle for something lesser because they lied and said there in stock but when I arrived with the bike they where power roads not even powers. I had to literally walk into service department and pick my own tires. I'll never buy sell or get another thing from Velocity powersports. Worst thing about it all. I'm a previous REVIEW UPDATE 1st I want to express the extreme professionalism from JR. I was contacted by him because he wanted to personally hear my side of the experience I had with service. JR was very interested in the different dynamics of the situation. and what could be done to make the experience not only better but to go above and beyond to make up for the experience, and he did! They are going to replace the chain and faded/scratched plastic seat part. There was a footpeg issue also. JR was happy to replace the footpeg with the proper one. However, I already planned on new rearsets. Once I mentioned this. We walked to the parts department to look at what rearsets they offer. I was treated extremely fairly on the price once we found a set I liked. Again, I can't express enough the integrity JR showed In this situation. I was surprised to even get his call let alone get the treatment he gave. In one word..SUPERB! I look forward to the new rearsets and posting proper pics. FINAL UPDATE I would like to start 1st by mentioning that the time-line of these updates isn't in reflection of Velocity. They are due to my schedule, not there's. With that said, I would again like to personally mention JR. His dedication and true care for great customer service are just rare these days, speaking from many yrs behind a service desk myself. I would also like to thank Jerry for sending me a personal response to my last update. It was very much appreciated, Sir. So, with that said, Velocity powersports and its team have definitely gone above and beyond to rectify all the issues from the original post and then some! Again, JR, I personally thank you for reaching out and doing anything you could to make me a happy and satisfied customer. You definitely went above and beyond, and for that, we will be back for other services and upgrades. One last thing.. I'd like to thank Allen for his great work and attention to detail. Below are updated pics fyi."
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