Soma 1 North Forest Beach Drive, Hilton Head Island, SC 29928

"When my mom and sister and I were on vacation this week-we stopped by on our way home from lunch. We’d been to Soma before but not this one. We were crunched on time so we didn’t have time to try things on. The ladies were so nice and helpful. We asked about the return policy and they were so kind about it. Nothing fit me-it was too small. When looking I noticed that they didn’t have much above the size I purchased. I was fine with it and just assumed I would go back again when I got home to look more. When returning my items-the store employee (different from who we had seen the day before) questioned my return. She asked me “did nothing work for you? Nothing?” I explained that it was too small. She then repeated “it was all to small?” I reiterated that yes all was too small. I said that sizes that usually work for me didn’t seem to work. She then said “well our sizes are different here”. I’m not a very self conscious person but I have never felt so judged while clothes shopping before. I felt like I was being criticized for being too large. Overall it made me never want to step foot in the store again. If I owned shop like this I would be mortified if a customer felt this way."

"Oh my goodness. I went in today (September 05, 2023), & it was the best experience ever! To the wonderful two ladies that were working today… thank you so much! They made sure I got the right size, color, & fabric. They were super friendly and funny. It’s my first time ever going to a Soma and let’s just say they left the best possible impression. I will miss you ladies!"

"My first time in a Soma store. I had the best shopping experience with these ladies. They were so kind, helpful and patient with me to find my perfect fit. I am a lifelong customer now. Thank you!"

"Had possibly the best ever shopping experiences here with my sister yesterday. Diana helped us to start and then somehow we had everyone helping us. The ladies were wonderful and we walked out with really great items. Thanks girls!"

"Had a great time shopping here today. Every staff member was friendly and super helpful. I'm super happy with my bra fitting too. I will definitely come back:)"