Edwin Watts Golf

"I recently bought a Titleist Tsr4 driver from Edwin Watts. When I made the purchase, they did not give me the adjustment tool for the driver. I returned to the store to get the tool, as the Titleist website says that the purchase includes the tool. The sales associate who sold me the driver reluctantly gave me a Cobra tool (not even Titleist) when I told him that Titleist says the tool comes with the purchase. Another associate commented "we're not Titleist." There are too many other shops in the Charleston area where you can get a good club fitting and purchase at comparable or better prices than Edwin Watts. I'll be taking my business elsewhere!"

"I really enjoy shopping at Edwin Watts, the sales staff is friendly and always ready to help. Kim is great at giving me golf tips. I stopped by Edwin Watts after my husband died in 2021. I was treated like gum on the bottom of my shoe. Never spe d another dime in this store."

"I had an appointment to be fitted this morning at Club Champion. I am a novice golfer and they told me before we started my appointment that a driver from them would cost upwards of $1000 due to it being fully custom. I am newer to the sport and he was kind enough to recommend I try Edwin Watts for a cheaper setup and fitting. When I walked in I was not greeted or asked if I needed help, hence the 4 stars, but I grabbed someone and he was very knowledgeable and patient with me. We took to the simulator and he told me everything I was doing wrong and helped me adjust my swing then let me try a few different clubs. It almost felt as if I got fitted and a lesson today. Once I picked all my clubs out I went to check out and the prices were slightly less than what was shown on the club so I walked out spending less than I originally added up. In addition to my great experience he reminded me that they have a 90 day policy and if I don't like anything I can bring it back and get 100% credit towards anything else in the store! Y'all earned a new customer today and I would like to shoutout the older gentleman that helped me and was very patient with my bad swings and form, I believe his name was Brian. Thanks Edwin Watts Golf!"

"Walked in looking for a set of irons, a driver, putter & new bag. Was coldly greeted at the door by an associate that promptly walked in the opposite direction and stood in the front area like a mannequin. I was not offered any assistance and when I asked if they had a particular set of irons, their response was, “Probably not.” I seemed to bother them by asking if they perhaps had a set in their network. Was told, “Maybe.” It was a complete waste of time and perhaps the worst customer service experience I’ve ever had. I’ll take my money ($3,000)…and more importantly…my time, to another local golf shop in the area."

"Today I walked in, looking around to find a shop that I liked. First of greeted by everyone that worked there making sure I was taken care of. This is when I met Chandler, soft spoken, easy going, took the time to really hear my questions. Even closer towards closing took the time every step of the way, I didnt feel like I was rushed and could really make my decision on what I wanted. I WILL NOT go anywhere else, NO ONE else will touch my clubs and I will continue to shop there from here forward. Thank you again Chandler, Id give this place 3 to 4 stars based on price and selection but Chandler made my experience far more worth the drive. Id give this place 6 stars if possible."