Starbucks,

3230 N Pleasantburg Dr, Greenville, SC 29609, United States

"One of the best Starbucks I have ever been to. The drink quality and food quality is always great. The customer service is always great. The location is either in a good or a bad spot. Lunch traffic and 5 o’clock 6 o’clock work traffic makes it a little difficult to get in."

"I came to this starbucks about 1hour before I wrote this review and I had a great time, the frappe i got was amazing, everyone was friendly. Then I left and picked up my pizza and went home and I realised I left my bag with my wallet and other things that are important to me like a sketchbook that I've put months of work into. Most importantly my wallet with all my money and my id. I immediately turn around and head back. I live about 10-15 minutes away. I looked up their number and started calling. It rang and there was no answer, so I kept calling because my bag with my important things was left in the open there. Eventually, there is an answer. I start to explain but before I get past "Hi" they hung up. I called again, and the same thing happened. They answered then they hung up immediately. I got to the starbucks before I actually got a person to speak on the phone. I go in there and I found my bag. Everything was still in it and then I approached the kind of larger dude with black hair and goatee and beanie and I explained what happened about how whoever answered the phone hung up immediately. He told me "Yeah we heard you calling, but we are like suuuper busy." There were 4 people inside, 2 sitting down, one person just walked in and one person being handled at the cash register. There were 4 employees that I could see and 3 cars in the drive-thru. If I sound like a Karen, then oh well, because if they had the time to repeatedly answer and hang up then they had the time to fully answer and see what I was calling about, seeing as I called back to back for 15 minutes. If there phone is ringing that much then something must be up. What really bothers me is the fact that he acknowledged that I was calling and that they were hanging up immediately after answering. It is super hard and tedious to get an id replaced. I had all my money in that bag and I had other things that were important to me in that bag. If someone is calling that much, pick up the phone. It baffles me the fact that they answered and hung up- probably because they were tired of hearing it ring. Edit: I cant remember the name but the green haired chick with the pony tail and dinosaur on her name badge was really sweet when we were ordering!"

"Staff is very friendly. Speed of service depends on time of day. Good location. Coffee and food quality is Starbucks…"

"I had called about a issue district manager Mariah Swain does not have manager skills and doesn’t know how tohandle anything or manage any situation at hand Starbucks do better"

"Atmosphere? Check. Is it a Starbucks? Yes. But will you get the friendliest service of your life as if you were in a local mom and pop shop coming home from war as if you were the hometown hero? Yes. Special shout out to an incredible staff member who makes drinks faster than a bullet, who makes everyone feel like they’re welcome, and who definitely deserves a raise, Milla."