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Shoe Dept.
3553 Richland Avenue West, Aiken, South Carolina, United States
About the Shoe Dept.
Shoe Dept. is a popular shoe store located at 3553 Richland Avenue West in Aiken, South Carolina. Offering a wide variety of footwear for men, women, and children, Shoe Dept. is a one-stop shop for all your shoe needs. From stylish sneakers and sandals to dressy heels and boots, customers can find the perfect pair for any occasion. With friendly and knowledgeable staff ready to assist, shopping at Shoe Dept. is a pleasant and convenient experience. Visit us today and step out in style!
Photos of Shoe Dept.
Shoppes On Richland, 3553 Richland Ave W #114, Aiken, SC 29801, United States
Opening hours of Shoe Dept.
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
12:00 - 18:00
Reviews of Shoe Dept.
"Nice greeting lots of selection constant sales going on."
"The shoe salesman reminded me why it really is better to shop for shoes in person. He made sure we had the appropriate size, and he was very patient as we made our decisions. Thank you!"
"Went in today to see what was available and my son noticed the little attachments that go onto the crocks in the case at the front. There was a set he wanted to get for his brothers but after discussing that there was something else he was hoping to get them we decided to wait and come back next week. Randomly and very kindly, the cashier asked if we would like her to hold them for us since there was only one of those sets. I said “sure that would be great”. After giving my name she asked how long we would like her to hold them. I asked if next Friday would be alright and she said sure. At this point the manager who was standing by the register looked at me and said in a very condescending tone, “we can do it this one time but we usually only do two day holds”. Not wanting to have any kind of unpleasant conversation with our son there I simply said, “that’s fine”. After leaving and heading to the store next door my husband said that was very rude of her and I said we could go back and tell them to not bother holding the item. Instead he decided to just go back, pay for it and explain our feelings so in the future she might rethink how she speaks to customers. When he went back he was told the manager was taking a break which was odd considering this was maybe 2-5 minutes after we had left. When we walked back to our car we saw the manager hanging a sign from the window. Not wanting to cause a scene or seem alarming by going back in again my husband decided to call the store to speak with the manager. He was told at that time she had “stepped out”. It was very obvious she was avoiding us. Bottom line the cashier was so sweet and made a kind offer that we would have never asked for but obviously was unaware of the two day hold rule. No problem, but the manager should have addressed that with her privately. Instead she was very rude and condescending to a customer who didn’t even ask about the hold to begin with! And then to avoid us instead of doing the mature thing and apologize for her rude behavior was very unprofessional. 5 stars for the cashier and 0 for the manager who needs work on customer service skills."
"Love Love this store. Great Customer service. i brought two pair of boots and some little high heel boots fir my baby girl all under 65 to 70 dollars."
"My daughter got a pair a shoes a few months ago and the box had 2 left shoes. She (10 years old) called a couple of times asking questions about returning/exchanging them. The lady she spoke to was super nice to her and extremely helpful. She had the right shoe set aside for us when we got there. Not only was she helpful, but she was kind to my daughter. If I could give her customer service skills 10 stars I would!"
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