Walgreens

"I had to call to take a prescription off the shelf to get it refilled somewhere else. I explained to the woman who answered what I needed help with in a normal, kind way and in response I get an annoyed tone telling me they don't have it anymore. I told her that I've received a text saying that it was ready the other day and she cut me off and said in a harsh tone, "Ma'am. We don't have anything for you." So, instead of arguing, I just said, "Ok, thank you," and without saying anything else, she immediately hung up the phone. I've had countless amounts of bad days, but never spoke/treated a customer that way for no good reason. Good thing I'm getting my prescriptions elsewhere."

"Walgreens Pharmacy sure has made à disgrace to the Walgreens name.They could at least have the boundary pharmacy open one day a week to fill prescriptions that have been called in filled. It really makes the doctors and the employees have to wonder what kind of business Walgreens Pharmacy is when they can't keep people working to get people 's medication to them in a timely matter."

"I’ve work in the healthcare industry for over 15 years and I have never experienced the level of customer service this people have to offer. Poor etiquete, customer service, short staff, inconsiderate, rude, etc. are some of the words that describe this pharmacy. These people forget that they are providing a service to people that are sick and injured. To witness a Senior citizen that requires a cane to walk around and waiting for 30 minutes when the staff tells him that they have to make a correction and 30 minutes later they tell him to sit and wait longer with an attitude is definitely offensive to me. I was more upset of that than the attitude the technician gave me at the window for my prescription not being on the system, telling me how they are busy and that prescriptions just dont come across the system just like that. If you are in this profession and you are overwhelmed find somewhere else to work. Walgreens need to train their employees better, this is not just a job, it is also patient care which requires to care about the people you taking care of. Feel free to reach out to me if you want to further discuss my experience and recommendations your management could take in order for your customer experience be a pleasant and satisfying one."

"This was not only unbelievable but a nightmare to say the least. For the entire weekend they had No One in the Pharmacy. I was told that the Pharmacist had quit and they had no one to cover the shifts. How in the world can you have medicine that people need with no one on call or no one even offering any other solutions. I'm mortified. I was supposed to have my birth control on Sunday and I still don't have it because I had to get to work this morning before they even opened so I'm late by 2 days. If I get pregnant or have break through bleeding who's gonna be responsible? Walgreens you owe me and tons of other people not only an explanation but an apology. I will also be choosing a new pharmacy after this I don't trust them nor do I want to continue business with them. The only reason they get one star is because I had too but honestly they get nothing, they really let me down."

"Encounter a very unprofessional and nasty pharmacist while trying to get my prescription filled. Granted that I arrived two minutes before the pharmacy closes. Nonetheless, it is not excusable that the pharmacist was barking instructions to her assistant telling her to tell me that they are about to close and I must do this and that while I wait for my prescription to be ready. I am not making her work harder or her job more difficult. If they have told me that they were closing, I would be happy to pick up my prescription tomorrow. The pharmacist needs to improve her customer skills (of what little she has). I don’t need to be shouted at or made to feel bad as if I did something wrong. This will be the last time I use this Walgreens pharmacy. Sad person who needs to shout and yell to make herself feels important."