Relax The Back

"My go-to store for anything relating to comfort or back support. We bought a split king Temperpedic mattress a few years ago and are so happy either it. Todd, the owner, was so helpful and patient working with us answering a million questions, offering incentives. Over the past few years I've purchased many items that really has made a difference in back support including back and seat cushions for my desk chair which has made a huge difference in my comfort."

"I bought an expensive desk chair for my home office about 15 years ago. I was having back problems at the time and the chair worked very well for me. Over the years, the armrests, which were covered in a vinyl, began to show signs of wear and age. The chair itself is covered in a different material which has aged well. I have been very pleased with the chair. However, when I went to the same store in Mt. Pleasant to ask about getting the armrests repaired or reupholstered, I was told by the young man who helped me that this couldn't be done and that I would have to buy a new chair. The new models, which look very much the same as my chair, are much more expensive now. Buying a new chair seemed a little unreasonable, so I left feeling frustrated. When I talked to an upholsterer, I was told that the armrests could easily be removed and reupholstered. The chair is now good as new. This store has quality merchandise and I would highly recommend their furniture. I just hope the young man learns that honesty will bring him more success in the long run than giving misleading information to customers."

"Just made our second purchase from Relax the Back. Bought a zero gravity chair several years ago… and loved everything about Relax the Back we had to go back to buy a massage chair from them. Their service is TOP NOTCH and could not be any friendlier . No pressure sales job done. Buying and supporting local businesses is the way to go!"

"Pam and Todd are incredibly genuine and kind. They are truly experts on all things comfortable and great for the back. They are all about finding the best product for you and not just what has the highest price tag. Words can't describe what they did for me and my family and now they have loyal customers for life. We've bought various products from them in the past, but when my family was searching for a very important birthday present for our 80 year old mother/mother-in-law, some of the family suggested that we take the cheaper route and buy a lift-massage-heat chair from another popular online source only to be lied to and let down because the product we ordered and was told was available and would arrive on time for her birthday, actually would not. In a panic, with very little time left, I reached out to Pam and she did everything possible to get us the exact lift-massage-heat chair we wanted on time (actually we several days to spare) for no extra charges. Their kindness was deeply appreciated and they genuinely wanted to help my family. While their service is always superior, they are just really great people who sell really great products. Thank you again, Pam and Todd! Sincerely, the Westbury Family"

"Best customer service!! I went to this Relax the Back Store in Mt Pleasant to buy my Tempur-Pedic bed because Tempur-Pedic ranked them the #1 best store in the world for buying Tempur-Pedic beds (“Franchise of the Year, 2019”). It’s run by a nice friendly family, Todd & Pam Lowery, and has a great staff including Michael and Matthew. Thanks again for everything!!"