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Pottery Barn
321 King Street, Charleston, South Carolina, United States
About the Pottery Barn
Pottery Barn is a renowned furniture and home goods store located at 321 King Street in Charleston, South Carolina. This popular institution offers a wide selection of high-quality furniture, decor, and accessories to help you create a stylish and inviting home. Whether you're looking for a new sofa, bedding, or kitchenware, Pottery Barn has everything you need to elevate your living space. Visit their store in Charleston to browse their latest collections and find the perfect pieces to complement your unique style.
Photos of Pottery Barn
321 King St, Charleston, SC 29401, United States
Opening hours of Pottery Barn
Monday:
10:00 - 17:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Pottery Barn
"Backordered chair arrived 3 months after it was promised and the chair was soaking wet & dirty. That incident took place in December. At this point they still refuse to issue a refund. Pottery Barn customer service is not what it use to be. I ordered the chair in Sept ‘23. As of today, Feb 8, ‘24, I still have no chair & no refund. So I’m out $500 plus while pottery barn holds my money hostage"
"I bought a 92” floor sample piece and went to pick it with my SUV. It obviously had a terrible time fitting not to mention way heavier expected. 3 sweet ladies spent almost half an hour trying to jig saw it into the car and help me secure it for the way home. Probably the best customer service I’ve had in years."
"I called PB after feeling completely overwhelmed by my task of ordering four different couches for a rental project. Colleen invited me in to sit down and go through options and fabrics and was extremely helpful. Highly recommend calling or going in to see them!"
"Worse customer service ever! The dining table I bought came damaged from the warehouse. Delivery guy told me they would send a report and that I should wait 1-2 days to be contacted to get a replacement. Nobody contacted me for about 2 weeks. I had to call the customer service line. They told me there was no report but that they would start a process for fixing the problem. I got an email a day after requesting pictures from the damaged item. I did that the same day. I never heard back after my email was sent. I called back 2 weeks later. They told me that the request had no been processed and that I had to wait another 3-5 business days. Received an email that same evening saying that they had not received the pictures (sent 2 weeks ago) and that I needed to send them again. Had to call them again infuriated just to find out that they could have scheduled a replacement table since the beginning. From other comments, seems as is not unusual to receive damaged items and to get run around once you ask for a replacement. This is far the worse customer service I have ever experienced!"
"As you stroll down King Street, step into Pottery Barn. This location is much smaller than other locations, but it is still packed with everything you appreciate about Pottery Barn. The friendly staff here will engage with you to get what you need."
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