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BED WORLD
1172 Fording Island Road, Bluffton, South Carolina, United States
About the BED WORLD
Bed World is a premier furniture and home goods store located at 1172 Fording Island Road in Bluffton, South Carolina. As a one-stop shop for all your bedding needs, Bed World offers a wide selection of high-quality mattresses, bed frames, pillows, and other bedroom accessories. Whether you're looking for a cozy new bed for your master suite or a stylish futon for your guest room, Bed World has everything you need to create the perfect sleeping space. Visit us today and experience the comfort and luxury that Bed World has to offer.
Photos of BED WORLD
1172 Fording Island Rd, Bluffton, SC 29910, United States
Opening hours of BED WORLD
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 17:00
Reviews of BED WORLD
"The store manager (ADAM) is incredibly rude. And although this may be a long review, it is well worth the investment of your time in order to understand how BED WORLD is not an admirable place for your business. Yesterday my husband & I called the store to ensure they were open. They were open & operating hours were noted on Google until 7pm. We arrived about 6:15pm & were surprised Bed World was closed. My husband called again & the owner (ADAM) said h’d be open tomorrow from 10:15am - 5:30pm. He also emphasized that he’d work with us for a great price. In the meantime, in what I THOUGHT was a helpful act & since my phone was still on the Google site, I input a suggestion so Google could update the store’s hours to what ADAM mentioned. With anticipation of making a purchase, I returned today. From the onset, ADAM was condescending. When I shared that I was interested in viewing mattresses that were in stock, he over emphasized I had to be ready to make my purchase immediately if he was going to take time to check for an item b/c his inventory changed every second. Without an immediate answer on my purchase, he couldn’t make a guarantee. I explained that wasn’t a problem. Then he questioned if I had payment on me. I explained that immediate payment was not a problem as long as he’d guarantee the mattress tomorrow. Agreeing upon a mattress, ADAM insisted that my son & I sit in two very specific chairs. When I attempted to look at a framed military item that was displayed about 8 feet behind him, ADAM moved away in a manner that could only be interpreted as offensive. He asked for my husband’s & my profession. I explained that my husband is former military. ADAM stated that for a military family he would take $140 off the purchase price, and that I needed to prepare myself to hand him my card in 1-2 minutes. He explained that if I were to call tomorrow & inquire about the mattress’s arrival that if he told me the item wouldn’t arrive until after 2pm that me calling him 6-times would only frustrate him and the mattress wouldn’t arrive faster. My response was that if he told me the arrival time, my husband would be there to pick it up. I also told him that my days were usually quite busy so I wouldn’t have time to call him multiple times throughout the day. I also explained that I’d take him at his word for the pickup time he said. He begrudgingly reiterated that he doesn’t give discounts lightly, & I should be appreciative. Feeling tension, as I went to hand him my card, I hesitated & told him I was actually not going to make my purchase. ADAM became borderline abusive in both his voice & body language. He told me he really didn’t want to do business with me from from the beginning because he didn’t like me telling Google his hours of operation were different. I shared that I merely gave a suggestion to Google in an effort to help others know what appeared on Google was inaccurate. ADAM began quoting his resume & credentials. He only tamed his demeanor when another customer entered the showroom. Then he meekly said that he’d like to do the deal. I told him I would go elsewhere. Unfortunately ADAM continued to berate & assert why he did not want my business. Never, in 53 years , have I experienced such an ill-mannered & sarcastically inclined salesman. As my son & I exited the showroom, ADAM continues yelling and taking jabs about how he didn’t want my business. ADAM, Hilton and Head & Bluffton are not THAT big. Your insatiable stance this afternoon was toxic. With gratitude, I share this negative experience so that others consider entertaining business transaction with someone other than you. As a parent, I was appalled at your indiscretion and will definitely use today’s experience as a teachable moment for my son."
"If I could give this business "zero" stars I would. I have never posted a review about any business in the past, but I felt COMPELLED to warn anybody and everybody to stay away from this store. The owner, Adam Fazio is incompetent. We purchased 3 mattresses from him 3 months ago with a scheduled delivery date for March 31, 2022. From the beginning there were red flags. Adam was arrogant and presumptous. He also seemed impatient with my wife and I as we examined the mattresses in the store. My wife commented that it felt like we were "annoying" him. After negotiating a price for three mattresses, it still felt like we were taken advantage of...you know the feeling you get after meeting someone and then you feel like you need to take a shower because you feel dirty. In the end, Adam Fazio was unwilling to give a reasonable delivery window for us when I called the day before the delivery date. In fact, he didn't even have us in his calendar as being scheduled for a mattress delivery on the previous agreed upon date. After receiving payment for the mattresses 3 months prior and not appropriately scheduling a delivery date for the mattresses, he simply stated "I don't want your business, you'll get a full refund" and then hung up. I've never had such an experience with any business owner. As a physician, I understand the importance of working with people and listening to their needs. Our vila on Hilton Head Island was just competed this week and the delivery date was scheduled so far in advance because we wanted something comfortable to sleep on when we came back to the island to refurnish it. So disappointing. If you ever meet or see Adam...RUN!"
"Alexis, the store manager, and the owner were both very helpful. The store has so many choices, and it’s too confusing to try a whole lot of mattresses. They steered us toward 3 different mattresses and we decided on the hybrid. It’s been almost a month now, and I’ve had the best sleep in a long time - very happy with our purchase. Worked with us to deliver quickly (next day) and on price. Highly recommend."
"Adam was so very helpful and amazing! Not only does he know his mattresses but he is a man of his word. He has a great personality and is fun to work with! We came in a few weeks ago and bought a mattress. It was so quick and easy to get! After a few weeks we just didn't like the mattress. It was killing our backs. We called and spoke to Adam, who assured us that he would take care of everything. We went in to pick a different mattress and only had to pay for delivery! They delivered the new mattress within hours of us coming into the store.They deliver on time and are very professional. Excellent customer service! I love that he is running a family business and he cares about the military families a lot! I 100% recomend him for all your mattress needs!"
"We went in the store and had a great experienced. We received a friendly welcome from Alexis and I was impressed with her knowledge of the different mattress and all their details. We purchased a mattress the same visit and Adam gave us what I felt was a more than fair pair. The delivery man quickly and politely removed our old mattress and set up our new one. Happy with our purchase and to finally not wake up with an aching back."
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