Pedego Electric Bikes Croton-on-Hudson 364 South Riverside Avenue, Croton-on-Hudson, NY 10520

"I am a proud new owner of a Pedego bike and am loving it. Huge thanks to store owner Riley. My husband and I had rented e-bikes from him a few times before purchasing. Riley was friendly, very knowledgeable and so accommodating. Big thumbs up to Pedego bikes…it has brought back the joy of biking in our very hilly area …and to Riley for outstanding customer service."

"I’ve had a great experience with Riley at this store. He gave me a long test ride, thoroughly explained everything, and then serviced the bike a couple of times, immediately solving a couple of issues. He is extremely responsive. Amazing service, great bike! I can highly recommend this store."

"We rode from Albany to Croton using the bike paths for most of the way. Riley Moeller, the proprietor of Pedego Electric Bikes in Croton-on-Hudson, was a great help. He delivered the bikes to us at the start of the trip and explained how everything worked well enough that we were comfortable with them when we started out. He was also very patient with our many phone calls to ask questions, and he was there to help us when we made a change to the itinerary at the end of the trip. He showed exceptional patience. It should also be said that the e-bikes were excellent. Marissa Massa of Cirillo Travel Group, the local travel agent, did a great job setting up good, but economical hotels for us along the way. We recommend both of them highly. A bike trip of this type presents no shortage of challenges, but both Riley and Marissa smoothed our way during the entire adventure."

"If you are new to electric bikes like we were - THIS is the type of place and person you want to work with. I had done extensive info gathering and had a good idea of what I wanted but my girlfriend was a complete novice and a less comfortable bike rider. Riley went above and beyond to ensure she got to try various bikes until she found one she was comfortable riding. He listened carefully to her to ensure he recommended the exact right bike for her - not just the one that looked the coolest or more expensive, but advised her to pick a bike that ended up being less expensive because it was a better fit based on her comfort level. We went out on the trial ride, Riley offers to join us with the second option that he felt might be the better fit for her so she could try both out. And sure enough, it was the right call! As a salesperson myself, this made me feel very confident about working with Riley. He then not only changed out parts for her, but delivered the bike personally to our home. I did not buy one on our first trip bc I wanted to try other brands out. He listened to the type of parts and features that I liked through out our time at the shop. Riley ended up, assembling a custom bike, with all the parts that I liked, and brought that bike out to our home also when he delivered my girlfriends bike and offered for me to take it out for rides for over over a week before I made a decision to purchase. I was so impressed with bike - it was exactly what I wanted and he clearly understood what I was looking for, so I called to say I’ll take it! After riding it for a couple of weeks, I asked about wanting to try out a couple of handle options. He suggested I go back to the shop and he let me try different styles until I found the one I liked. Months later we still love the bikes and are still in touch with Riley who is hooking us up with a shop in our area (we moved out of NY) to add an additional part. Pedego bikes are not the lowest cost e-bikes (kind of in the middle range of what we were looking at, also because it has a built in 5 year warrenty) but very much worth it for quality, power, warranty (even a theft warranty if you buy their lock), and this particular shop is highly recommended because Riley makes it a great and personable experience. He makes you feel confidant in your purchase and clearly has a passion for these bikes."

"This is a fantastic family-run local store that gives excellent service, has great products, and goes the extra mile for its customers. I considered buying an eBike online, but realized how important it was to have local, in-person support. I want to be able to bring the bike in anytime, rather than have to deal with an online support group overseas that may or may not be responsive. If I have a problem, I know the bike will be fixed on-site and I’ll be riding again quickly. Riley and his wife were incredibly friendly, supportive, patient, and flexible. They took any concern or fear I had of e-bikes out of the equation. The excellent warranty for the product and the test ride won me over. I went with a Ridge Rider as I want to ride trails, but at not a fan of the fat tire e-bikes. The accessories are where the prices start to creep up, so while they individually are reasonable, in aggregate it can jack up your bike cost. I am incredibly happy with my purchase and the fact that I bought local from a family-run business. If you’re considering an e-bike, visit Riley and the family before you make a final decision."